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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the My Passport 3TB External USB 3.0 Portable Hard Drive for its substantial storage capacity, ease of use, and compact size. Many also praise its performance and affordable price. While some users experienced compatibility issues, these were less frequently reported than positive feedback. The drive's occasional noise was another minor concern raised by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 825 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Feel Safe - Back it up!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little gadget is the lifesaver for every techy. Got two of them - one for schoolwork backup and the other for my finances. Love this Gadget!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Western Digital have always been a favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a backup of my DJ Music...western digital very realiable have used for years on my pc and mac computers..only complaint is that their warranty length has decreased else a very good product...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    3 TB in my coat jacket pocket. Gotta love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take it all with you. Install it on any PC or MAC you encounter. All in my jacket pocket. Great for legal documents rather than carrying huge boxes into the court. The world is changing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works wonderfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the Xbox OneX. Had to plug in and unplug twice to get it to recognize the drive. Loaded Battlefront directly to this hard drive. Performs flawlessly when running the game.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Solid Compact portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use WD passports for an extra automated backup system for computers I manage. I've only had 1 failure in over 50 drives and that one was covered by warranty. I would recommend this drive

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    External died within a month and a half

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often buy externals and they have gotten more reliable in the last 5 years. Especially, WD!! However, I bought this drive at the end of November and within two weeks.. I hear the clicking of death inside the drive. I turned off my drive. I didn't use my external for a few weeks and the next few times of usage it seemed okay. I had an issue with it appearing on my desktop a few times when plugged in. Then another few weeks past and the EXTERNAL did not even show up on my desktop nor did the power light come on. Of course, by now... I have data on this drive that I need retrieve and GEEK SQUAD wanted to charge me around 3,000 dollars for this!!!! COULD NOT BELIEVE IT! I did buy the Best Buy protection, but unable to turn my drive in for a new one because I hope to still be able to get my data retrieved.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small form factor and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was used on a Mac so had to reformat the drive, but after a simple process was available and works great. Unlike the drive it replaced there is no power supply, so installation was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive to be used for upgrading space on PS4 Pro. All I needed to do was plug it in and was recognized just fine. Format and go. I haven’t had any issues with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    off-line storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gawd I remember the days when a 500 mb (that's megabytes) dive was worth drooling over and these massive drives are great for massive video, eBook, photo and music backups now a days.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable hard drive works as designed and stores files and pictures as easily as moving them around my computer drive

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Exactly what I wanted so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy wants me to give this a review. So far, I can't complain one bit. I've owned this for a month and it has worked exactly as I expected it to work. I've been using it to organize my digital assets and with the space provided, it has helped me clear the clutter off my laptop and organize with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great !!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to copy large file to as a backup and quick access to these files. This device performs very well, and I still have it today.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed something to back up our files off our systems. However this turned out to be even better now if i go to another site we just take this to access files

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great backup drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport 3TB External USB 3.0 Portable Hard Drive - Black is a great back up drive! I use it to do a complete system backup with this compact drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the size compared to the bigger ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store was all out of the one I had and wanted to replace and the employee suggested this one and said it was the same thing just smaller which worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recomend this product just based off the storage alone, works well with both os but not sure that its cross compatible so would only use it for one system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, Simple Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never use the actual backup software on something like this as retrieving it can be the issue. But for $100 this is an easy drag and drop x-tra, x-tra, backup

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great small backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has been a favorite of mine since the Raptor series, this drive does not disappoint. Is fast over USB 3.0 port and includes some diagnostic programs if problems arise.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Passport does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external hard drive to free up space on my older computer. My Passport 3TD is just what I needed to hold many many pictures and videos. So far it’s working great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hard drive. . Love this hard drive. Small enough and lightweight to carry in my purse and go.

    I would recommend this to a friend