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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the My Passport 3TB External USB 3.0 Portable Hard Drive for its substantial storage capacity, ease of use, and compact size. Many also praise its performance and affordable price. While some users experienced compatibility issues, these were less frequently reported than positive feedback. The drive's occasional noise was another minor concern raised by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 825 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Super storage saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for that much storage. Very easy set up and a great compact size.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Storage capacity
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, small and lots of storage. Good price. Would give more stars if it was quieter.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Excellent lil back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it’s compact size. I also like that it’s a hard drive. I also like that I can back up all my stuff. I also like that it’s affordable. I also like that it works with Xbox and PC. I also like that I like it. That is all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Storage capacity

    Rated 5 out of 5 stars

    This drive worked great and was easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and using the usb 3.0 the backup went very fast. I love the size of the drive, my stuff did not take up much room and I will be able to get many backups on this drive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Great value and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good size, excellent performance quality, etc

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Depends on what your doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good as far as storage. I’ve been taking all my pictures and videos off our old PC and transferring them to a windows ten HP laptop to edit. Problem is could not get this to be recognized From my old dell PC. Tried several things and it was so slow and aggravating. Most likely my PC which I am phasing out. I was able to slowly move everything with a simple USB memory stick to my new HP Laptop fot editing . This Hard drive was very compatible with the HP laptop and was recognized fast. The issue I’m having is that some of the old videos were taken and worked on with different formats. Examples would be roxio and Microsoft Windows. Also some were clips from a 8mm converted so there is some work to be done to make this all happen if at all. Not the Hard drives problem just technology changing and using different formats over the years. Pictures all loaded super fast and some of the videos as well. Time will tell if it will keep them safe. Best bet is if you have the storage keep them back up in two places so you don’t loose everything.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    makes gaming on ps4 sooo much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store up to 3TB of data on this Western Digital My Passport Ultra hard drive. Choose individual files to save or do a complete system backup with this compact drive. The small format makes this Western Digital My Passport Ultra hard drive ideal for bringing lots of files with you when you're working outside the office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and Very reliable I use it for my ps4 I just connected it downloaded the format and Started working right away

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Reliable portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD external hard drive is easy to use & reliable. When I started having problems with my Toshiba, I thought I'd give the WD a try based on reviews and a customer recommendation at the store. So far, so good. The Geek Squad agent recommended I manually copy & paste folders/files rather than relying on the scheduled automatic backup which became the problem with the Toshiba. It used up 1TB which I knew I didn't have in data...something about it layering and possibly missing data. I reformatted the Toshiba and manually did the copy & paste (or drag & drop) and it showed a ton of memory left over. I now have two backup systems I can count on. Thank you Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Backup!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Passport was easy to install and easy to use. I like the size and I like that it will connect to one of the USB's in car so I can play my audible books or music. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage capacity

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive to expand the storage capacity of my PS4 and it works great, already have many games stored in it running smoothly. Good price for this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good price for external storage media

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was priced well with other options; simple external storage media. Worked out of the box with no issues. Compact design was a great match for the application.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Need more space for my PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased WD My Passport 3TB external hard drive to be able store more game data for my PS4 games. This hard drive is easily is compatible to the PS4 system. Now I have plenty of disc space to store game data to all the games that I play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and size, easy to use. It works great for backing up your data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Small, with a BIG capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that its small in size & HUGE in space. Easy set up for external HD on PS4. Wont need any other memory on the PS4 for ...well, ever!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD - My Passport 3TB External USB 3.0 Portable Har

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only brand that I will buy for portable storage. Very easy plug in and store any of my data, pictures, videos, documents or any files. I have purchased WD (Western Digital) products for years now with complete satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Storage capacity

    Rated 5 out of 5 stars

    Nice External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Drive is small which is convenient. It’s fast to move big size files in. The space is good enough to store life long photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Storage capacity

    Rated 5 out of 5 stars

    Slim and nice looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Just the right of storage I need. Product is not bulky and is very portable and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Size

    Rated 5 out of 5 stars

    Love this device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for use with work related tasks. It is easy to use and quite compact. I am very satisfied with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is easy to set up and has performed as expected. It can be set up to transfer files on a schedule (as long as you plug in the hard drive!). I however, can't seem to get my old hard drive by the same company to work. Wondering if you're only allowed to set up one at a time which seems silly. Both were set up by the Geek Squad at my local Best Buy but when I went to do the first download, the old one wouldn't work.

    I would recommend this to a friend
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