Customer Ratings & Reviews

I was hesitant about this purchase but it payed off well.

Maybe it was just me, but I could not get this to automatically back up from my computer the first time. A real issue as I was getting a new computer and wanted things to be as simple and timely as possible.

Product has provided the service that was desired.

Works as expected.. I would get again if needed. .

Purchased this as it seemed like a great idea. Even though it states it's compatible with IPhone, could not sync. Returned to store. Best Buy was terrific about refunding my money.

Was told I could use this on a PlayStation to give it more space for games and apparently the person did not know what they were talking about because it's clearing just for PC.

This external hard seems to work marginally well enough for the purposes of serving as a back up for documents, pictures and other low memory files. Not so efficient with high memory files.

This was almost unusable. The backup software to say the least was primitive. I returned it within 5 days. Not a good selection at all

They have changed something inside of the gears of this HD, it is hard to access and there many extras that I don't need!

WD helped with the set up of my WD. They were very kind and informative. The item seems to work just like any back up.

I expect this hard drive will work just fine for my use; however, I have not used it yet.

not a very good product compared to what I used in past from other Mfg.

The drive has performed very well, workin g in concert with the Time Machine software of my new iMac. This was recommended by the Geek Squad after my initial purchase of an Apple Time Capsule failed miserably.

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Ive only had this for 3 months and it's having trouble transferring data. Ive tried anyway I can to troubleshoot the problem and it still persist.

My WD Passport will not back up automatically - I have to do it manually everyday. I have it set for 7-days a week at 11 PM and I do turn off all programs. Not too happy with it.

So I saw a chance to upgrade my computer setup with a ton - well 3tb's of space however it would not format properly with my Samsung Galaxy View ( it only showed 758tb's avail space ) so I returned it & tech said it had "ghost partitions" that my View could not use. So I returned item dissatisfied for the time.

I intended to reformat this drive to Mac format, as I have done with dozens of drives. I don't know what's different about it, but this drive will not reformat. If you have a Mac, buy a drive that is already formatted for your computer.

I bought these parts as a part of a system service call -- the employee handed the system to me without demonstrating that it worked -- and when I got home - it didn't work -- so I'm not a satisfied customer

This probably a good product, just not what I needed. Explained to employee I was looking to upgrade my storage on my DVR, this was recommended. Unfortunately for DTV you need a different connection. So this was returned.