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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 825 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the My Passport 3TB External USB 3.0 Portable Hard Drive for its substantial storage capacity, ease of use, and compact size. Many also praise its performance and affordable price. While some users experienced compatibility issues, these were less frequently reported than positive feedback. The drive's occasional noise was another minor concern raised by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 825 reviews
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about this purchase but it payed off well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t work as hoped

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it was just me, but I could not get this to automatically back up from my computer the first time. A real issue as I was getting a new computer and wanted things to be as simple and timely as possible.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Appropriate for storing data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has provided the service that was desired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected.. I would get again if needed. .

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Technical issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as it seemed like a great idea. Even though it states it's compatible with IPhone, could not sync. Returned to store. Best Buy was terrific about refunding my money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told I could use this on a PlayStation to give it more space for games and apparently the person did not know what they were talking about because it's clearing just for PC.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard seems to work marginally well enough for the purposes of serving as a back up for documents, pictures and other low memory files. Not so efficient with high memory files.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was almost unusable. The backup software to say the least was primitive. I returned it within 5 days. Not a good selection at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the same as the ones before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have changed something inside of the gears of this HD, it is hard to access and there many extras that I don't need!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This backup works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD helped with the set up of my WD. They were very kind and informative. The item seems to work just like any back up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have not yet used this hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect this hard drive will work just fine for my use; however, I have not used it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very friendly software it comes with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a very good product compared to what I used in past from other Mfg.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    As a back up drive, it has performed very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive has performed very well, workin g in concert with the Time Machine software of my new iMac. This was recommended by the Geek Squad after my initial purchase of an Apple Time Capsule failed miserably.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

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    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had this for 3 months and it's having trouble transferring data. Ive tried anyway I can to troubleshoot the problem and it still persist.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with WD PASSPORT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WD Passport will not back up automatically - I have to do it manually everyday. I have it set for 7-days a week at 11 PM and I do turn off all programs. Not too happy with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice product for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I saw a chance to upgrade my computer setup with a ton - well 3tb's of space however it would not format properly with my Samsung Galaxy View ( it only showed 758tb's avail space ) so I returned it & tech said it had "ghost partitions" that my View could not use. So I returned item dissatisfied for the time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy This if you use a Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I intended to reformat this drive to Mac format, as I have done with dozens of drives. I don't know what's different about it, but this drive will not reformat. If you have a Mac, buy a drive that is already formatted for your computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    parts failed to fix computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these parts as a part of a system service call -- the employee handed the system to me without demonstrating that it worked -- and when I got home - it didn't work -- so I'm not a satisfied customer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Direct TV receivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This probably a good product, just not what I needed. Explained to employee I was looking to upgrade my storage on my DVR, this was recommended. Unfortunately for DTV you need a different connection. So this was returned.

    No, I would not recommend this to a friend