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Customer reviews

Rating 4.4 out of 5 stars with 24 reviews

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92%
would recommend
to a friend

Customers are saying

Customers regard the My Passport Pro 2TB External Thunderbolt Portable RAID Hard Drive favorably for its ease of use, substantial storage capacity, and RAID configuration options. Its compact size is also frequently praised, making it convenient for portability. The drive's ability to protect data through mirroring is a key benefit for many users. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Pros mentioned:
    Raid, Storage

    Rated 4 out of 5 stars

    Does what it's advertised to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a bit large and clunky (and heavy!), but what do you expect from a product that houses two laptop-sized hard drives in a metal enclosure? Packaging was adequate. Setup on a Mac was seamless. The included software didn't require installation, just execution. It was straightforward and allowed me to configure the device as just a JBOD (with a total of 2TB of storage), or a mirrored RAID (with a total of 1TB of storage). Bottom line - it does exactly what I bought it for: protect my data, in a mirrored way, on two hard drives without me having to do the manual copy/paste process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Storage

    Rated 5 out of 5 stars

    Amazing HDrive for Mac professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Edit large video Files for my Aerial Imaging Business & this was the perfect answer. I need to have a portable work station & the Macbook air is brilliant but not huge in the Memory department. WD PASSPORT PRO to the rescue. Super Fast to Set up & super quick when working thanks to the thunderbolt connector WHICH by the way is amazingly attached to the device so there is NO looking for power cords etc, it runs of your Mac & connects via the same wire. Could not be happier, & will Definitely be using these in the future once i fill it. Its 2TB so it's going to be a while. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 4 out of 5 stars

    Great fast drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external drive. It's fast and has lots of space. The only complaint is the built in thunderbolt cable. I wish it were detachable, in case something happens to it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great external drive option with the super fast data transfer available via thunderbolt connection. It's small enough to fit in your pants pocket too.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Nice drive for Time Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive for Time Machine backups on my iMac. Is is small and quiet and the Thunderbolt interface is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what i expected, is fast and no setup issues on my macbook air

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Plug and play!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe just how easy this device worked with my iMac. Plugged it in and viola! Faster speed than expected. Two thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thunderbolt HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for your TB HD needs. It comes with the cable attached, so you don't have to pay extra.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Compact with good capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a little heavy, this is a compact drive with high capacity. Speed with Thunderbolt connector is amazing! Easy to set up for dual drives or Raid configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So Easy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for my Mac. So easy to set up - anyone can do it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a thunderbolt drive so it has a very fast response time. It is plug and play and comes with a set of drive utilities.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great for storing videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive for storing videos, significant faster than usb 3.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My raw photos run 80 meg and this holds a bunch and let's me process them extremely fast. Thunderbolt really rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive for editing RED Dragon and other RED video formats. It works great and handles everything I've been throwing at it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT fast, reliable, next generation product. It works great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works great until you been the cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great until you been the cable and then if you try to send it back to western digital they don't do repairs and they try to charge you for a bran new unit either don't bend the cable or don't buy this hard drive they repair nothing and will not even sell you replacement parts

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really good and really fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for use with photo editing software and to use it as an external library for images and edited versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact, lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stores beautifully with wraparound cord. No AC needed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Format 1st before using

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i enjoy the speeds. however the mac needed it to be formatted 1st or the driver would not read. now it works fine after format. overall a great product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Built in Connector Wire a Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this external HD for barely 3 weeks before the connector fritz out and lost my data. No power, no access. Luckily, I had another back up. The built-in wire is a vulnerability. It was replaced by Best Buy, but my next external HD will have a separate connector.

    No, I would not recommend this to a friend
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