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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 18 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are delighted by the My Passport SSD's speed and portability, frequently citing its ease of use and compact size as key advantages. The solid-state drive technology is praised for its performance, enabling quick file transfers and backups. Users also appreciate the ample storage capacity for their files.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Superfast drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ssd is very fast as expected. Light weight product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Stylish and Efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Passport SSD is a very great device to store files (photos for me) quickly and efficiently. And the colors match my MacBook. The only issue I have with the device is it runs hotter than my 2016 MacBook Pro--and that's saying something! But overall it works very well. The read/write speeds are not what are advertised though. I'm running a very efficient set-up and the highest results I got with the Black Magic speed test were around 250mbps write and 400mbps read. Don't expect RAID speeds or anything, and you'll be good :).

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size, Speed

    Rated 5 out of 5 stars

    Sweet Back Up SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD is sweet: small, fast, no-hassle back up device. I like the fact it reminds me to plug-in to my laptop and everything happens without me having to click on anything. All done automatically in the background. Plus all of my files are portable to another PC. This SSD fits into my shirt pocket. Light weight. No bulkiness. Sweet!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size, Speed

    Rated 5 out of 5 stars

    Great SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, fast backup SSD. VERY simple and portable. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 4 out of 5 stars

    Works but Runs Hot during File Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as an external storage for my PS4 (The Witcher 3 needs SSD storage or is almost unplayable). It ran very hot during the intial transfer of games from the PS4 (about 240 gigs) but once I unplugged it after it finished and then plugged back in after it cooled off, I was able to play games off of it without issue and without it getting very hot. It definitely reduced my load times thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it as fast as the Samsung. No. Is it cheaper and does the job. Yes. I video edit from it in 4k

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely rocks it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is just sensational. Does a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Storage capacity

    Rated 5 out of 5 stars

    Great storage drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport has good storage capacity and is easy to hook up. Best feature is the automatic backup capability so you don't have to remember to do it manually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works perfect for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD was bought so that PUBG in Xbox would run better. It made the game much better with loading times, rendering etc. definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage capacity

    Rated 4 out of 5 stars

    Well worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive for the extra space, and as a side effect, the extra speed. Both have impressed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and good value for my use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price, well built, use for transfering data from one device to another and works flawlessly for that

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    Small & Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and the size of the SSD makes it great to carry around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light, Compact, and Reliable (so far)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to be an external backup for my wife's computer after previous off-brand external backup croaked in less than 2 years. About the only issue was that it was not formatted to NTFS and therefore could not save an image backup. No issues after re-formatting

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 3 out of 5 stars

    Not User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive to transfer my photos & documents from my old laptop to my new HP Spectre laptop. I wanted one with SSD and that was not too expensive. This model of My Passport seemed to fit the bill. However, I could not figure out how to use it, and the included instructions were a joke. It only told me how to connect it to my laptop. Even after going to the WD My Passport website, the instructions were poor. I had my son, 27 years old, help me & he also thought this external hard drive was difficult to figure out. He uses external hard drives all the time, another brand, without issue. He finally figured out how to get my info onto the hard drive & get it tranferred to my new laptop. NOT a simple procedure. I will probably never use this again. For $100 I would expect a simple, fast, user friendly process. I will look into other brands going forward. Disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you video edit from an external device

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Excellent SSD from WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been waiting for WD to have a nice SSD to buy, and once I came across this and the color scheme I was all in for it to try. Still, use it to this day for backup and transfers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Decent size memory. Portable. A little heavy but overall good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was lookin for a portable hard drive and found this Ssd is more safe data and durable.

    I would recommend this to a friend
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