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Customer reviews

Rating 4.7 out of 5 stars with 19 reviews

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  • Ease of Use

    Rating 4.8 out of 5 stars

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100%would recommend to a friend

Customers are saying

Customers find value in the My Passport Ultra 1TB External USB 3.0 Hard Drive's ease of use, ample storage capacity, and compact size. Many appreciate its reasonable price and the speed offered by the USB 3.0 connection. However, some users have expressed dissatisfaction with the bundled software and the shortness of the included cable. The positive feedback on ease of use and storage significantly outweighs the negative comments regarding the software and cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 4 out of 5 stars

    good, inexpensive drive for basic backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive is fast and easy to use; small size is a real plus

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    USB 3.0 is REALLY fast! Nice drive for my movies!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this drive for a mere $79 because I needed to store my movies somewhere besides on my laptop. I needed a drive that would work with my Roku and WD has always been dependable. I have 4 of these now in various sizes, and I wouldn't go with anything else. Cost effective, dependable and EXTREMELY fast on USB 3.0.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup on a MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using three of these disks to provide off-site backup for three of our Macs. They were easy to setup for TimeMachine I just had to reformat them for a Mac. I have had no issues with them.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive was exactly what I needed to back up all my digital photos. It has plenty of storage space and I love that I don't need a power supply for it. It simply connects to my computer with a USB cord and is ready to go. I also loved that I had a color option on it. Black is too standard for me and I love the shade of blue mine came in!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More memory then I can handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for all this memory. I use it for college and it will support me till I graduate and more

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use to back up files and data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same great drive as the 1st one I bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife liked the 1st drive I bought and reviewed so much that she had me buy one for her as well. Same drive, same sale, but the Blue one was $5.00 more - everything else was the same. Really - more money for a different color? Otherwise - still a great drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Life saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how small and sleek this external hard drive is. It truly was a life saver as I decided to order this hard drive, back up my files to it, and then proceed and download the new Mac operating system. Well, my computer's hard drive then crashed but thankfully I had saved everything and my brother was able to restore it all. I did not lose a single item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I use to have the old version, and this new one is so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the color and WD is the one of the best makers of hard drives

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this device for my Time Machine backup. Did not choose MAC as OS but was so easy to reformat and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up right out of the box. Easy to reformat to use on a Mac. Works well with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Easy to Use Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive for the price. Set up was easy and I love the size. Easily fits into one of my pockets for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for the prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and durable , portable I love perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport filled up so I ordered the Ultra.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Local store didn't carry it in blue color so I ordered on line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served the purpose for which I needed it fantastically

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought online and picked up in store. Works great so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems like it can only be used on IOS system......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Product. Hasent given been trouble in the 10 months I have used it for. Serves the Purpose

    I would recommend this to a friend
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