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Customer Ratings & Reviews

Your price for this item is $62.99
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Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

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98%
would recommend
to a friend

Customers are saying

Customers praise the My Passport Ultra 2TB External Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and find the price reasonable. While some users suggest improvements to the included software, the majority find it acceptable or simply choose not to use it. The drive's speed and capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,467 reviews
  • Rated 3 out of 5 stars

    HAVEN'T EVEN OPENED THE BOX YET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN I OPEN THE BOX AND GET THE UKNIT INSTALLED I WILL REVIEW TO THE BEST OF MY ABILITY

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    figured it would work for what I needed but it was not supported

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT WORKS AS DESCBRIED. I WOULD RECOMMEND THIS PRODUCT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy Access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was used to download games on Xbox and it has been great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this USB and it works really good at the beginning but about three months ago stop working and all my info is almost gone. Got a friend to help me and was able to recover some. Shame something like this can stop working

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine initially. Now will not show up in Windows Explorer, nor will it show up on a fresh install on a different computer.Drivers work; shows up in Device Manager.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    2 yrs and it crashed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so disappointed I have had this for 2 years and had lots of pictures on it and lost all pictures

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is best quality and best price. Dependable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    online info not clear on file format compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not easily reformatted for Apple file formatting . . . as a result it was not usable for us

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not an external storage drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the package indicated it was, this was not an external ha d drive. After spending lots of time trying to figure out how to use it, and downloading lots of useless stuff on my computer, I could not get it to work!! I returned it! Waste of time and money and probably was the cause of my computer crashing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great and light

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light portable drive. 2TB with USB 3.0 and 2.0. Could not go wrong !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do my waste your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD drive crashed after three months. I took every step I could think of to safe guard it and it crashed anyway. If I could give this a no star I would

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something got corrupted and it won't back up my data now! Very disappointed. I'm so annoyed I have to send it back but it's still under warranty. Hope this process goes smoothly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    good harddrive for xbox1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good harddrive for xbox 1. need more space. so i bought this one. install was easy. no issues with it. i will buy another one for other uses. love the fact that its small and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Simple and GREAT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for a week and couple of days. I bought this hard drive specifically for my Xbox One. I was running out of space after 4 games. I didn't realize that 500 GB could be used up so fast. I was shopping around for an external hard drive that would work with my Xbox One and Mac. I've had a Goflex Seagate 1TB External Hard Drive and it only worked for a couple of months, so i decided to looks for a different brand. I've heard a lot of great things about WD plus they have a company warranty for 3 years! Overall I'm happy with my purchase so far, i even ordered another 2TB with my $25 Rewards so i paid $63 for an $129 Hard drive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clerks do not know what they are talks no about when it comes to the PlayStation and you might spend a few hounded for no reason.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to use it with my DVR, it took forever to load an avi file and days to transfer a file to my computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was broken in one month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In one month stop working. Was very disappointed. Sent to replace to manufacturer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wwww

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was fine. I would definitely recommended to a friend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    One main reason better than My Passport X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty and cheaper! Wanted to expand my memory for my Xbox One and was trying to decide between My Passport ultra and My Passport X and didn't realize until I had both in hand that the Ultra has a 3 year warranty and the Passport X only 1 year warranty. And reviews online there wasn't much if any difference so went with he Ultra which was cheaper and two more years of warranty. Don't know why WD would do that.

    I would recommend this to a friend