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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

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98%
would recommend
to a friend

Customers are saying

Customers praise the My Passport Ultra 2TB External Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and find the price reasonable. While some users suggest improvements to the included software, the majority find it acceptable or simply choose not to use it. The drive's speed and capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,467 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good solid drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this drive to backup data. It works fine and does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works good for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my expectations for a USB drive! Compact and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great addition instead of buying a new system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    added storage really needed helps from losing games already loaded

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little External Drive for Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Passport is actually pretty fast for a mechanical drive hooked into a USB 3.0 port. Bought two for backing up data and keeping one offsite at all times as they were relatively cheap. Not as great as my 500GB Samsung 850 M.2sata portable I bought and threw in an enclosure but that is VNAND SSD vs older HDD mechanical tech so I cant really compare!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    It works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products works and Western Digital has always been reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Its good. but bit heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item so far but need to use for an year to know more things

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised plug and go. Got a good sale price on Black Friday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great for storage of all files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed external hard drive for immediate use. This was on sale. I do not regret this purchase. Easy to use. Small and compact.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product eliminates the power line that is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    good xmas gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, excelent gift for Christmas, good to save photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great little harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install,takes just a little space, use it to store all my movies on. Easy to access them and play back from the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Does Everything I Need It To Do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size, easy plug and play set-up, can't complain about it one bit. Does everything you need a pocket hard drive to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller and faster than we realized. Easy to access and great for my 76 year old mom to store and access all her photos.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive at a fair price point.Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage and compatible with different equipment like a laptop, tablet, or gaming system. Great smaller size too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty basic - plug into computer and download. User Friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Lots of space, little footprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive might be little but it has a lot of space for storing my files. And super simple to use. Plug in and away you go

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    it's solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's s solid hard drive for those needing something small, portable and light in weight. It doesn't seem to be the most durable so you need to be somewhat careful when handling it, but other than that it seems great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photo enthusiasts great for backing up photos and other files

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very compact and easy to install. could use a longer USB cord.

    I would recommend this to a friend