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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

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98%
would recommend
to a friend

Customers are saying

Customers praise the My Passport Ultra 2TB External Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and find the price reasonable. While some users suggest improvements to the included software, the majority find it acceptable or simply choose not to use it. The drive's speed and capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,467 reviews
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Great portable backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small, fast and doesn't require any other power source other than the USB port! Western digital makes very reliable hard drives making it perfect for my valuable data.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for XBOX ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBOX One comes with either 500gb or 1TB of storage depending on the model. 500 gb fills up fast when every game requires a full install from the blu-ray. Most games average between 30 - 50 gb per install with some going even higher. Plus, you don't have a full 500 gb to work with from the start because the operating system takes up a good 1/5 of the internal storage space. So, you either need to keep uninstalling and reinstalling games, or, you can do what a lot of us are doing, and buy an external drive. This drive from Western Digital just makes sense for an XBOX One owner. It's cheaper than the official drive from Seagate, it performs better than the internal drive on the XBOX One, and it's easy to set up. You plug the drive into a USB 3.0 port on the back of the XBOX One and the machine guides you through the format and prep. Once it's done, you can install and move your games to the new drive and many games will perform better than they did on the internal drive because the USB 3.0 bus out performs the older internal SATA employed by the XBOX. So, I recommend the drive. I've been using this one since February without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cant complain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now purchased 2 My passport HDs. Very happy with both. I have 1 hooked to my mac and store everything from video/audio files, photos, program files, project files etc. Havent jad an issue yet. Transfer speed is pretty fast. It could be faster but willing to bet my computer is close to obsolete. The other I use with the xbox one to store games on. Works great. Easy to use. Will be buying more when these fill up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great portable large file storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought "My Passport" for our soon to be college student. Wanted a reliable and secure storage device to store large files and portable. Great size and password protected.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me and have run out of extra space on your xbox 1 hard drive this is the item to purchase it is compatible with your Xbox one and has plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a big one that sits on the desk but wanted something small to use with my laptop to organize my pictures that I could take anywhere. Easy to use and is a great size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Affordable Storage, light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. bought as a replacement to my Seagate flex drive that is unsupported in W10. This is 2x the capacity and 80% smaller and powered off USB. Very please.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    One of the best external drives.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this external hard drive, and western digital products have always been reliable. I would definitely pick this one up, it's a great size and works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This accessory has proven to be reliable and easy to operate. I can take my files with me anywhere. It's light weight and I like the color selections. I chose Blue!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to format for Mac OS. I don't use it for backup however it is being used for photos. The form factor is small and easy to carry with me while traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent for Use with Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Xbox One with an internal HD of 500gb. This is not enough for me as I like to play a wide array of games and take advantage of the free games offered through my gold membership. This external drive works seamlessly with my Xbox and has afforded me the extra storage I need to keep gaming. I encourage anyone looking to expand the memory of the Xbox One console to seek out this external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little external hard drive. Has a small foot print and lots of storage for my needs. Easy to use and install. I recommend this product. Great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    it's everything I wanted it to be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I NEEDED something small but could hold a great deal of information. This did it for me and I won't have a problem with it probably..for the rest of my life.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    nice compact hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this as an external drive for the Xbox one. 2 terabytes of extra storage is great. Nice price and easy and compact for storage or transporting.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great for anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the hard drive to store games for my Xbox. It is perfect. I can put all my games on it and leaves my Xbox hard drive free for better performance

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    One of the best brands out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used several different brands of external hard drives, and WD is always the one that performs the best. It loads quickly and they always offer the best capacity/price value, without compromising the aesthetics. This one (2 TB) didn't disappoint either.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great to have a lot of storage for back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced 2TB external hard drive is good insurance to back up my computer. Will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Excellent So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a month and connected right up with my XB1 and have not had any issues. Price was good.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Reality Check

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college daughter's computer was having issues and became partially unresponsive. Not knowing what was going on with her computer she called home in a panic because her college life, homework, and everything else in the world was on her laptop. After diagnosing that her computer was only functioning on half its memory I was able to contact her local Best Buy, purchase the memory, the WD - My Passport Ultra 2TB External USB 3.0/2.0 Portable Hard Drive, and set it up for in store pick-up the next day along with a lecture about backing up her life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Back Up Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD Passport was a breeze to setup and does a great job backing up all of my data. So glad I'm prepared in case of any hard drive failure.

    I would recommend this to a friend