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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

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98%
would recommend
to a friend

Customers are saying

Customers praise the My Passport Ultra 2TB External Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and find the price reasonable. While some users suggest improvements to the included software, the majority find it acceptable or simply choose not to use it. The drive's speed and capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,467 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive for DVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to connect to my Channel Master DVR+ for recording. Happy to report that the drive works great, I have now plenty of space to record and no extra power cable to plug in. Objectives met!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good back-up drive. Lots of space. Price was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Great Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds all my pictures and videos. Very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of Storage Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a drive to augment the storage of my Surface Pro 2. This one definitely meets my requirements. I also wanted to be able to transfer files to and from my Desk Top and Laptop computers.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the WD Portable Hard Drive to backup my files. I purchased because it offered an extra TB for just +/-$10 more than a single TB and was slightly less expensive than its competitor.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted Western digital. This is my 4th portable hard drive. This one was actually for my cousin and its an updated version to the older ones I have. It is small, light and feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for one I've been using for a few years now, they work great and my original one has lasted very well even through less than gentle treatment at times. Love how small and portable they are, and they hold SO MUCH (I'm a photographer and use them for large RAW photos and their JPEG counterparts after I edit). I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Good size... good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size... good priced portable HDD. Recommend..

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Fast time machine backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for OS X backups and works great. Usb 3 support was key for me. These little drives are resilient and last for a long time. Western digital has a very reliable brand compared to seagate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, you get the drive, a 15" USB 3.0 cable, soft pouch, quick install guide, and a 3-year limited warranty. The drive looks nice, and appears to be of good construction. Doesn't look or feel cheaply made. I like how compact it is. It's about an inch shorter in length than my FreeAgent Go, and maybe a millimeter or two thicker. The included soft pouch is a nice addition and helps keep dust and dirt off of it. Not an ideal case solution if you're prone to dropping things or somewhat rough with your belongings, so you might want to invest in a more rugged case. It works fine for me though as I keep mine in a messenger bag when on the go, and it's a nice addition considering most other drives don't come with anything. The included USB cable is long enough to plug into the USB port on the front of my PC and reach my desk's surface. So, thumbs up there.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Exactly what we were looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is exactly what we were looking for. We are comfortable knowing that important files are backed up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Xbox Add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to increase my Xbox one storage capacity. Works great effortlessly install and the read write speed is acceptable! Would recommend for a cost effective solution that performs best!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a backup for my computer and this thing delivers! Easy to use. There's programs that is installs so you can run the backups straight from them and it light weight and very sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was running out of room on his laptop and needed additional space. We were just going to get the 1 TB but this wasn't much more. He shouldn't run out of room for quite awhile now.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this for an extra storage and and it does the job very well. Since MacBooks come with only 128gig or 265gig or greater storage this is the best solution to have 1tb storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Passports just never fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD Passports are the best there are for external storage. I have probably close to a dozen since they first came out and the first one I bought years ago still works like it's new.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    2TB in a small device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ultra small portable hard drive can hold a lot of data if you're looking to back a lot of things up. The fact that it transfers pretty fast and is usb powered is what I need on the go. I upgraded from a 500 GB model, and this was way worth it, considering I paid the same price compared to years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works fast and right out of box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast and right out of box. Lets me take large amount of files with me.These work so well that this is second one I purchased. One for home files and the other just for pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Economical, fast external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 2 of these drives. My friends refer to me as the Nagging Queen of the Backups because I always nag them to backup their files. On my WD Passport Ultra, I make a complete bootable clone of my data, store it offsite, and update it regularly. I always have one at home and another in my office. In the event of theft or catastrophe, my data is safe. This is a small price to pay for data security. No monthly fees and no worries.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome storage companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad takes tons of pictures and loves to keep them in a safe place. This unit helps out a lot giving the fact that its a 2TB drive & i got it for a great price. Thank You Best Buy !

    I would recommend this to a friend