Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

98%
would recommend
to a friend

Customers are saying

Customers praise the My Passport Ultra 2TB External Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and find the price reasonable. While some users suggest improvements to the included software, the majority find it acceptable or simply choose not to use it. The drive's speed and capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,467 reviews
  • Rated 5 out of 5 stars

    Great External HD for XBOX ONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly without any issues. Needed an expanded storage solution for my Xbox One. It basically plug and play ready after formatting on the Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flies loaded much more quickly than stated in the brochure. The expected 24 hours ended up being about 2-1/2 hours. Extremely happy with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD Ultra Great for Backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD drive did not backup files after initial USB connection which prompted a call to WD Help line the next day. Apparently this a common occurrence known to WD engineers. My comment was that if this is a problem for WD Customers, then it should be solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't work inside PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big to fit inside of the PS4. Will work as an external drive. Returned it and got a 2.5" HDD to swap out with the 500gb PS4 internal drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the ticket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a external hard drive to backup my laptop to before it went in to have a new hard drive installed. This one did the job, no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external hard drive thus far. I have used it to back up my three computers. High transfer rates. Works well from the get go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Size...Weird Rotation Speed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2TB storage size is a nice increase from the 1TB WD drives I've been getting. Although, the rotation speed on this drive 5200 RPM, whereas it is 5400 RPM on all the other external WD drives I have bought. Still, it is a great little drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what' it's supposed to do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what' it's supposed to do. Took a L O N G time- probably all the virus stuff on my computer. I can't really make a valid comment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the western digital hard drives! They do what they say and the fact that they are USB 3.0 is awesome as well! Quick and everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for backup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these to use as alternating backup drives for my main PC. Very fast over USB 3.0. Time will tell how reliable they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it to download karaoke songs so I have an extra external hard drive is working very well for us I would definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid External

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of Western Digital and for the price solid external hard drive. got for $81.00 with a $10 gift card, my only disappointment was the color. It looked more on the red side but when i got the unit it was more on the pink side =/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed to do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High speed with USB 3.0 interface. Solid external drive for backups, with an appreciably smaler footprint than the old My Book drives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several of these units. The only problem I have experienced was sending it through the xray machine at the airport. On that particular occasion I received prompt customer service. I highly recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This he replaced my old wd book hd. I use it for backing up over and it works nice and smoothe. Pc runs faster with this new hd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A long running work horse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WD "My Passport Ultra" drive has been working continuously for nearly two years. I am considering getting another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital is the only brand I trust. I bought this for my kids Xbox one for extra storage. It took 30 seconds to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product. I have thousands of pictures of my grandbabies, to many to save on my computer. This was easy and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy backup device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use so many of these at work for various servers and just transferring large amounts of data instead of using slow networks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use WD hard drives. The only concern I have which is not brand specific it that they are fragile. Don't drop them!

    I would recommend this to a friend