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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

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98%
would recommend
to a friend

Customers are saying

Customers praise the My Passport Ultra 2TB External Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and find the price reasonable. While some users suggest improvements to the included software, the majority find it acceptable or simply choose not to use it. The drive's speed and capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,467 reviews
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price! I was very pleased with this hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the program this item has. Don't issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hard drive for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like WD and this hard drive is my first purshase as a 2TB. I would give it 5 stars if the speed of the transfer was faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy install, good product, trusted, my 5th drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this purchase was my 5th portable 2t WD hard drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auto-backup features are neat, but it's ultimately bloatware. USB 3.0 is very fast, drive is almost pocket sized. 4 stars

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DO NOT DROP.... EVER ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 2 tb hardrive on jul 21 it worked great! till today when i dropped it for the first time and it was on its top and so it crashed could not be used at all, it was making a beeping/clicking type of sounds which usually indicate a problem with the hard drives reading heads normally i would open the hardrive and fix the head and get my data off and get a new hardrive i'm not going to spend 100 to 200 dollars on data recovery if it may not work. when i opend the hardrive there was problem there was a lot of adhesive you could not open it vary easy but when i got it open i seen i was right it was the head but there was another problem bc it droped from the top you can see a dint of a kind there and i was hoping to get at least some data off the hardrive when i fixed the head but it just keep running or trying to run i should say the disk is spinning but nothing shows up so i lost all my data. so what i'm trying to say is that this is a great hardrive but you would have to get a case for it and make sure you get insurance with it so you could at lest get a new one for free which i did not buy and now regret it,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Average price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small hard drive for some backups to give to a client, this did the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the drive for approximately 6 months before it crashed the first time. Not meant for large amounts of travel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size of product was smaller than I expected for the storage capacity. Was easy to install and the price was right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Little disapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked sales rep I wanted a external hard drive I could control. This was recommended. Don't think you can use it as a controllable entity where you save and copy files random. Owners Manual hard to understand. But its good to have an auto back process. The reason I selected No on recommending to a friend. I would have to see what purpose they were going to use it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it's just back up storage. I plugged it in and ran it's program and backed up my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is great for space and speed. My only issue is that it is a little thickker then other drives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for single use computer, if you need to back up more than one computer go biiger on the hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Video editing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still need a solid state drive or thunderbolt to use when editing HD video but this is a good eking drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect nothing less from WD products. This drive does the job and I love the color options these days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a backup drive. It works. With USB 3.0 it copied fasts, loads fast and is reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Siddicilt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe technology is changing but the last 2 hard drives I purchased were simple. This one not ao

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but did not work for my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to use this external drive, but unable to use with my Mac, so I had to returned it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son; he loves this Mac. The graphics and speed are great for a graduate student

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Gives me extra space when I need to move my files to and from my computer.

    I would recommend this to a friend