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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

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98%
would recommend
to a friend

Customers are saying

Customers praise the My Passport Ultra 2TB External Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and find the price reasonable. While some users suggest improvements to the included software, the majority find it acceptable or simply choose not to use it. The drive's speed and capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,467 reviews
  • Rated 4 out of 5 stars

    Backup your files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy way to copy and backup your files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup your files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy way to copy and backup your files.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for File History on a Windows 10 notebook computer. I have not been using it long enough to tell how well it works. The cord is too short to be convenient, but I am using it anyway. With these limits of knowledge and satisfaction, I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more time using to provide an accurate response

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 2 TB external hard drive and it was good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good experience so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been just a month.. it work really well so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the drive. It does what its suppose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ia a very good product!!!! it works very well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always Blinking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive works well and seems faster than the internal drive. However, the drive is always blinking even when the xbox is off regardless of the settings you use. I don't think it is a WD issue, but perhaps an Xbox One issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Baffled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard so many great things about this product. I downloaded all of my info off of my laptop onto it. When I went to upload them to my computer, it wouldn't open anything I saved to it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bulky and slower than Seagate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this WD drive and a Seagate drive and prefered the Seagate. This drive was a bit slower and thicker in size. Also semed to require more power. i prefered the Seagate.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Some Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought WD Passports before but this time I have had difficulty in setting it up to back up on a regular cycle. It may be me or there may be an issue with the unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took so many pictures of Tahiti that I didn't have enough space to save them all on one device. This works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't get it to work on my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't allow me to save data on it. Tried reformatting it, but it won't. Customer service at WD was worthless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I transferred all of my files over and received confirmation, only to find out that I lost everything. It didn't properly transfer files.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far but I only got this to replace my last external drive (which failed but was a different brand so not relevant here)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't fit my needs but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive didn't fit my specific needs at the time but the price didn't hurt. Just your basic HD with lack luster backup software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its jus a lil slow for music production i have to put the files on my desktop to get no time wheels

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No quite what I expected. It seems to be required to be plugged in all the time to work correctly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    it did what i wanted but failed after a few uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after i used this the hard drive said it was corrupted, i lost all that i had stored on it. I brought it back to best buy less then a month after purchasing, the man there said sometimes these hard drives go bad and there's nothing that can be done, he was of no help and made to suggestion other than to buy a new one. i was more unhappy with the treatment from best buy than i was with the hard drive.

    No, I would not recommend this to a friend