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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

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98%
would recommend
to a friend

Customers are saying

Customers praise the My Passport Ultra 2TB External Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and find the price reasonable. While some users suggest improvements to the included software, the majority find it acceptable or simply choose not to use it. The drive's speed and capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,467 reviews
  • Rated 1 out of 5 stars

    Not compatible with my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with my Mac and don't know how to convert it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed it didn't work with my apple computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not apple friendly

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return product sine it is not Apple compatible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Best portable hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased WD hard drives before and they are reliable. I use one as a backup for my laptop and I got this one so I can connect it to the Xbox as a gaming storage. This is so small and really portable. Great drive for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for storing video footage and so far my hundreds of videos haven't overloaded the hard drive! Easy to carry around, slightly heavy (but can't expect a 2T hard drive to be light as a feather), and nice solid black color. Easy to use and format as well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    DOA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit I got first was a DOA (Dead on arrival) unit. So wait why the 4 stars you ask? Well because when I called western digital to tell them that my unit was not reading at all, they were swift to offer a replacement. Works perfect on my NetGear NightHawk R7000 as a network drive, with the same performance you expect hard wired into my MacBook Pro. Lost of 1 star for the DOA which is most likely the fault of the shipping and not WDC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small, does exactly as intended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport 2tb remains a decent external 2.5" drive that takes advantage of the USB3 port. There may be faster drives out there (and certain plenty that are slower) but does its job well, respectable times uploading and downloading as well as a quiet drive. The shell of the enclosure is plastic which is both good and bad. Using plastic keeps it light weight and those considering putting it in a laptop bag won't feel a difference when carried around. The bad is that it can scratch and does show some fingerprints (a minor negative). Overall, I have moved both large and small files, used 3 different formatting of the drive and it continues to be a steady trustworthy tool. Presently, it is set up for Mac use and as such, formatted. I am glad I made this purchase. I have not used any software that has come with this drive and thus, won't comment on their usefulness. The price for the drive without any software is worth the purchase. I would like to give it 4.5 stars based on price but 4 stars is what is allowed. I would only give 5 stars if it had an SSD internally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD is better than competitors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 WD passport hard disks. First one was purchased 10 years ago and still running fine. I made a mistake of impulsive purchase of Seagate portable hard disk 2 years back. The USB port was poorly built, so it broke. I will never go back to Seagate again. I purchased this WD hard disk and got my data moved from Seagate to WD (through a professional restoration service). Always trust the WD hard disk. I am using it as a Time Capsule connected to my Airport Extreme using Time Machine automated backups for Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Big, Fast, Little and Light

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small item packs a big punch. Great storage and very last at transferring a great deal of data. The extra features that come along with it are just an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Portable Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my passport, its great with my laptop it dose everything I ask it to, the soft ware that comes with it is super easy to use and from i picky guy helpful

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Loving it...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third WD over last few years...I am experiencing significant improvements over time and this is the best WD I have so far...

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent storage option with USB 3.0

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable , fast and lot of storage to hold videos , photos, documents. Should have come with case.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best Portable 2 TB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these on sale, they are bulletproof reliable. Love the password security feature.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for backup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new external hard drive after my older one kept faltering. I like it so far

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a deal on this baby! 2 TB is great for saving movies. Can be used for anything!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to use as a back up for my computer, is easy to set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have a my book and was looking for something to back up to besides cloud storage or my laptop HD. This did the job; I can take it traveling and it is not bulky. The performance is fast for this size drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    How can you not give it 5 stars?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price...2TB....WD quality....what's not to like?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Bought it for Xbox expansion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to expand my xbox one memory and no complaints here. Works well with no issues and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2TB storage at a good price. I've had this for a couple of months with no issues so far.

    I would recommend this to a friend