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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

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98%
would recommend
to a friend

Customers are saying

Customers praise the My Passport Ultra 2TB External Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and find the price reasonable. While some users suggest improvements to the included software, the majority find it acceptable or simply choose not to use it. The drive's speed and capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,467 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and a great price. Stores all of my pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as my primary backup tool for a desktop. Worked as advertised with the first "pass" to produce a complete backup taking more time than what is to be expected in subsequent scheduled updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Passport

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Portable drive, A little larger than the previous portable drives, but still easily portable. Great speeds with the 3.0 interface. no issues, I own 3 of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good External HD for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say. you plug it in and it works! This has given me no issues, the transfer speeds are good, and i like the color. It was on sale so the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to load music and movies on. Have it plugged into my blue ray player USB port full time. Is very fast and have had no issues at all. would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased 3 of these for use as Time Machines.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to replace all 3 within the span of a month. I'll most likely continue to recommend as I figure it was likely a bad batch which seems to happen to all drive manufacturers at one time or another and something I've experienced with other manufacturers in more data critical environments. Hopefully this latest batch will be longer lived. Remember, never trust one level of backup, no matter who write the software or provides the hardware. And again, the recommendation is based on the fact this happens to all hard drives and WD has for me been overall more reliable (save for this particular model), as of late than other manufacturers, the only real variant for driver failure is time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does not work with XP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looked like a high quality product and was a good deal for a 2TB external hard drive. Unfortunately it is not compatible with windows XP so I had to return it. Fortunately, returns at best buy are painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved WD Hard Drives. They are super fast, great price and 2TB!!!!! Can't beat that. Triple threat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super slick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the product in 2 days. The product is great and had no problems backing up my desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's a big hard drive for not much money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for lots of memory. Not much else to say - it's a hard drive; it stores files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy online ordering; Fast turnaround time; great customer service; product works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing this product online decided to purchase. Product works as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was quick and easy and delivered promptly Excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product....great buy...satisfied customer...would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine and got it for a good price. It has warranty too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked just fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as you would expect. I did have to mess with a windows setting to speed up the data transfer. Thats probably a windows issue though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Right HD for recording TV program

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive for recording TV program with Ematic Digital Converter and I fund it works while some others don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Fast transfer. Love it. I will recommand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not fast enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the USB 3.0, the drive doesn't seem to be fast enough. Takes forever to copy data to and from this drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed more backup storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have blue color for ease of identification I still find the WD software confusing at times.

    I would recommend this to a friend