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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

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98%
would recommend
to a friend

Customers are saying

Customers praise the My Passport Ultra 2TB External Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and find the price reasonable. While some users suggest improvements to the included software, the majority find it acceptable or simply choose not to use it. The drive's speed and capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,467 reviews
  • Pros mentioned:
    Price, Reliability, Size

    Rated 5 out of 5 stars

    Best Storage Solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and affordable. Good choice for storage that doesn't take up too much room. Always a good idea to keep 2 backups of your essential files, so may want to get more than one drive. Good for video collections.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A Good One!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing some research online, I narrowed it down to 3 choices ( 1) WD_My_Passport (2) Seagate_Backup_Plus and (3) Toshiba_Canvio_Connect_II .... The most helpful Review was https://www.youtube.com/watch?v=c0agEFO-q5Y by SPANdotCOM. This Review gave the complete lowdown with all the gory details. (The guy in the video spoke in an English accent and the the prices were quoted in Pounds, though). I could have gotten the drive cheaper somewhere else but BestBuy Online had the same day in-store pickup option. The people at the BestBuy pickup counter were helpful and nice despite being very busy. (The packaging on the drive looked opened/slightly dinged to me and he gladly exchanged it on the spot for a different one in the store with no argument.) And the final price was $5 lower then the price shown online due to a price change! I have used it for a little while now and everything has worked as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Quick, Quiet and Dependable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first of two "My Passport Ultra 2TB" external HDDs I've purchased. One is being used as external storage for a Channel Master DVR. Setup was simple and painless. The second one is connected to my Xbox One and they are both functioning beautifully as long term storage. Couldn't ask for a more dependable storage solution!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Good Buy for Backup Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 'My Book' 500 gbytes storage for several years and then it started to act up. I needed to get something to backup my photos and important documents quickly so, I went to Best Buy and found this 2TB Passport storage for a reasonable price. I purchased it and it seems to be working just fine. Lots of storage for little cost.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great drive for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive gives 2TB of storage in a compact size with no need for an external power source. The usb 3 connection provides decent data transfer rates for quick file transfers. The availability of different colors is a plus, it easily allows me to know what files are on which drive without having to plug it in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Best harddrive for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has incredible storage for movies, music, docs, pictures and more. It is very easy to set up and use. It's light weight, compact, and its at a great price. Great buy for students.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great hard drive for xbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive to go along with my xbox one. Don't worry if it does not say "for xbox" because all hard drive should work the same. It has plenty of space for future games and is very compact.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great drive for large amounts of data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a drive that could hold large amounts of data for movies and tv shows. This device was so easy to set up and transfer the data. My mom is not a technical minded person and she was able to easily follow the couple steps required to start transferring data and then easily retrieve the files when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up two of these for year end archiving of data. Decent copy speed and portability as well as price point. Won't really know how well they perform over time as I won't need to access the data on a regular basis, however I've used dozens of portable drives and the western digitals haven't failed me yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Sleek and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is small, which makes it nicely portable. USB 3.0 makes transfers a lot quicker. My previous WD 500GB external drive has lasted me more then five years. My only request is that they come with a carrying case like they used to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade the storage for my kid's Xbox One and grabbed this 2TB Hard Drive. It couldn't have been easier to hook up and I was able to quickly start downloading all the games they still had not opened because of storage issues. Definitely would buy another one and would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 4 out of 5 stars

    good drive for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is small, light and portable. And holds a lot of data. Perfect for shipping large files to clients.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this portable hard drive so that I could back up my files externally, and it works great. It's small enough to bring with me when I travel, and it's just plug and play, so it's super easy to just plug it in with a USB cable and get the files I need. Definitely worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Simple and lucid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product to have. very handy. Small yet powerful. this product is also good for everyday and office use. love the best buy service as they ordered one for me when they didn't have in stock. pretty fast service as well. They have done the price match with Amazon as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Great backup/storage device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased about 30 of these WD- My Passports for backup/ storage drives for a large corporation. I have never had any issues with these hard drives. Great device at great price. Can't go wrong with these!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for expanding your Xbox One storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Xbox One is one of the 500gb consoles which we purchased prior to Microsoft manufacturing 1Tb consoles. The 500gb gets eaten up very quickly if you play a lot of games so we decided to add one of these. Not only does it provide a substantial amount of storage but games process much more quickly than the internal hard drive of the Xbox One. The 2TB was perfect for our needs and will allow us plenty of room for more games and downloads for long time down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy upgrade for Xbox one storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son for Christmas with no issues so far. Easy install. Just plug in Xbox one and answer 2 questions.1) about configuration and 2) if you want this unit to be the default download location. Done in less than 30 seconds. 2Tb for $83 bucks. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Plenty of storage memory for a fantastic price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Western Digital external hard-drive purchased from Best Buy. The size of the box continues to nicely shrink, while capacity continues to increase. This was an excellent purchase for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 4 out of 5 stars

    Effective drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB 3 hard drive that is nice sized and performs decently. I don't used the include software,

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Just What You'd Expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliability and speed are really the only two factors I was concerned with when selecting an external HDD. This hard drive has turned out to be reliable, very quick, and was affordable. This was fully expected anyway but nonetheless, I definitely recommend this drive.

    I would recommend this to a friend