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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

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98%
would recommend
to a friend

Customers are saying

Customers praise the My Passport Ultra 2TB External Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and find the price reasonable. While some users suggest improvements to the included software, the majority find it acceptable or simply choose not to use it. The drive's speed and capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,467 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no doubt about this product after I read the reviews. It worked perfectly well for me

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    saved my games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a life saver for me. I had no room left on my xbox and now can keep all my games. this is my second one. warning, if you drop it or bump it too hard, it will need to be replaced. Maybe my first one was defective as i have had no problem with my recent one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Ptetty good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty descent product... .. reasonably priced.... Easy to set up... Just Plug an play....

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a very good space to save anything you need. It is not to heavy or big which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Top Notch Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have lots of backup storage? This is the way to get it. Best for lots of photos an I've got 'em on my good ol' Macbook Pro. Upgraded storage a while back and needed bigger external to hold it all. It just keeps getting better and better and WD keeps it EZ!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive for music and video back up. The price is right and the drive works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hard driveNice hard driveNice hard driveNice hard driveNice hard driveNice hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    fast & affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with win 7, 8 & 10. Driver issues may surface with older windows. Good warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for extra storage for videos and pictures. Works well and very pleased with the price!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Do its job perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of WD, to the point that this is my 3rd WD hard drive. The only thing i didn't like about this, which is not a big issue at all to me, is that it didn't come with a sleeve. But other then that the product works perfect, and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My Passport Ultra 2TB External USB 3.0/2.0 Portabl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never did buy an external HD in a case till now. I used to buy a hard drive and an enclosure separately and then put them together. So much cheaper and convenient this way. Anyway the drive does exactly what I wanted it to do, no complaints from me on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I've used WD brand for the past few years & never been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to back up my home NAS, which I have had for over 2 years. Nothing indicates that it may be going out, but never a bad thing to have a back up of family pictures and data. Plugged it in to a laptop, and copied over all of the data. Worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a lifesaver if you need to back up your files absolutely necessary....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Portable Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a storage solution that was portable and easy to use. This product was great for moving data from an old laptop to a new one, plus I can carry my files with me as needed. Best Buy offered this drive a discount price so this was a win-win for me!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Portable Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable size and perfect for my needs given my business is photography and I also shoot several videos. Depending on your storage needs, this a quick solution for transporting/storing/backing up you data. And doesn't require a separate power cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, I've had no issues so far. One of the best I've bought to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine as planned. Easy connection to computer, and works well with USB 2.0

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect portable drive for college bound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this drive for my college bound son. Saving files is especially important in college because "my dog ate it" isn't going to fly. But seriously, good name, great price from Best Buy, and I am sure it will last his college career and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great travel external HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD My Passport portable HDD, because I liked the first one so much. I use them for backing up my home desktop, and for bringing the data with me on trips. The drives are light, easy to use and quick with their USB 3.0 connection.

    I would recommend this to a friend