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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

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98%
would recommend
to a friend

Customers are saying

Customers praise the My Passport Ultra 2TB External Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and find the price reasonable. While some users suggest improvements to the included software, the majority find it acceptable or simply choose not to use it. The drive's speed and capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,467 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Portable a Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These drives are small, light and have fast transfer. Real good way to store photos. I am a bird watcher with many pictures and these drives are great for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased this Portable Hard Drive after its recommendation from the sales guy... So far its worked like a charm, No issues and we are happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good builds with decent bundled software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handy 2TB external hard drive (with 512 byte blocks) can handle Windows backup while the big brother (bigger than 2TB) can't, because some older Windows OS backup does not work with drives with 4K byte blocks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I love the color of this. Second, this is really easy to use. The only thing that's weird for me is the fact that the USB cable has a special plug-in

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It installs easily with a short usb connection. I just left it on top of my desk top computer.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Works fine; software is hinky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD passport purchase. Found instructions and software for both products a bit difficult to use. Took me multiple attempts to install properly. First backup got held up and never finished. Restart and subsequent backups appear to have completed properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product at an awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its your standard portable usb hard drive. I had no issues at all with using it, the first time I just plugged it in... and in a few moments it was ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd one I've purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external hard drive for my Xbox. I am very satisfied with this particular drive. In fact, I bought a second one for my nephew to use with his Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does all I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the largest size drive that my router would take. I use it as the central data bank for my computers, cell phone and other devices on my home network.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does what its supossed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hqvent had a problem, worked good. Did what its supposed to

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    ok for back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but adequate for storage. Good for that purpose

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    This does everything I bought it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to record off a DTV converter box works great. I have lots of room for football and anything I want to record. Playback is crystal clear like my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this external drive for Xbox One. Hooked it up and it just works. Have one from a prior purchase that has worked with no issue for about one year.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    This Is It!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am incredibly happy with this device and the price i paid for it. Its my EXT for my Xbox One and has immediately made a difference with my gaming storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose this portable drive after I started receiving intermittent failures on my Seagate GoFlex portable drive. I believe the Seagate is failing due to the inteface of their SATA adapter to the drive SATA output. Over time the connection has become loose. The Western Digital My Pasport drive does not use a proprietary connection, just a simple USB to USB3 cable that is easily replaced if it gets damaged. The drive itself may be even more protected as the SATA connection is not visible. One thing to not is the drive is actually 1.85GB of free space, not 2.0 GB as shown.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew my HD was dying so I backed my stuff up the day before it died on this. That part was easy but the software for uploading onto my new HD wasn't very good so I used something else. Great for storage but data transfer is confusing, maybe just me dumb old brain....

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Simple, reliable, portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd version of these drives. I'm a photographer and keep each years photos on a separate backup drive, and these have done the trick quite well!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Solution to resolve Emergency problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have a new backup solution in a hurry to resolve a situation at work and this was the perfect answer. The item was priced right, and was in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive for Laptop or desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years i have become dependent on external hard drives. The WD 2TB portable hard drive was the answer i needed. I recently switched a desktop computer for a Laptop. My laptop has a much smaller HD installed so i needed a portable drive for all the things i need. I am a photographer so i needed a drive that has a fast connection between my laptop and drive. My photos are very large and this Drive is super fast with USB 3.0. Western Digital has one of the best reputations and proven quality products. If your looking for a portable HD choose WD. You'll be happy you did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD My Passport 2 Tb external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive. WD backup software is great also. Easily configurable to back up specific folders and create back up schedule that fits one's needs.

    I would recommend this to a friend