Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

98%
would recommend
to a friend

Customers are saying

Customers praise the My Passport Ultra 2TB External Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and find the price reasonable. While some users suggest improvements to the included software, the majority find it acceptable or simply choose not to use it. The drive's speed and capacity are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,467 reviews
  • Rated 5 out of 5 stars

    Perfect Back up for my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backs up my music and picture collections. Works effectively and efficiently with USB 3.0. I would recommend using Synctoy with it and assigning a specific letter drive so that you can disconnect and reconnect at will without worrying about the computer assigning new letters to it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    A+++

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job for what I needed it for. Would recommend to anyone looking for an external drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was working well at the first several weeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working well at the first several weeks then it was very slow to copy big files. I tried to scan and fix the drive but seemed no useful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive for low cost!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do a lot of video and photo work, so our internal drives fill up really quickly. We grabbed one of these externals for each regular client and then another for infrequent clients to keep our computers running optimally and not getting overloaded with old, raw files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good drive for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fair enough drive - does the trick and has plenty of capacity. Also ordered case which works well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great buy for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd drive like this that I have purchased and they both have proven to be reliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far, so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to setup. I have it set for backup at 2am everyday, and it has been on point so far.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    good, no defects found

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed once because of some abnormal noise inside. The new one works well. No defects found.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Get what you paid for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more on the price side, but does have more space than the average. Gets the job done!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect backup solution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this as a backup solution for my workstation. Windows backup works great with this drive!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Reliable & compact 2TB Ext. HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive records snapshots of my OS and programs for Carbonite. It does this task flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Great value. Got it to store tons of digital photos. Great backup. Small

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my old My Passport WD 1 TB HD. This one is little faster than the old one. With my old one i received complimentary carrying case included and this new one not, which i think is necessity for 'PORTABLE' such device. And another noticeable change that older model was more 'ultra' than this. Overall so far I'm satisfied and hopefully it is reliable as previous model for storing files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I have not had a backup of this brand fail.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great Hardrive for office or gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hardrive was purchased for my Xbox one for more storage space, works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far I'm pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backed up 45K photos. The process is simple and I feel at ease having a physical back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external HDD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for 2 1/2 years with no problems. Using a USB 3 port on my PC, I have good data transfer speed. I use this for backing up several systems (Full disk clone, not simply data backup) and still have room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and so far no issues. I don't give 5 stars to many products so that's why 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient, portable and easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this portable hard drive because my expensive back-up drive wasn't copying my Word files. Because I do a lot of writing, I need to be sure to have a back-up copy on hand. And it's nice to be able to bring the portable hard drive with me when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fast and simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for travel. Easy storage and connection. Scratches easily is the only downside.

    I would recommend this to a friend