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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.9 out of 5 stars with 33 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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100%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, ample storage, and compact size of the My Passport Ultra 2TB external hard drive. Many appreciate its portability and the reasonable price. While some experienced compatibility issues or found the software less intuitive, the positive feedback on ease of use and storage capacity outweighs these concerns. The drive's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast speedy device with few concerns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HDD is very fast and solid. I bought it because I wanted to back up my computers. The included USB adapter came in very handy to use with older computers which don’t have USB-C. My only complaint would be the material it’s made of. It’s a rather thin plastic that raises durability concerns. I haven’t had any issues with it up to this review.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great backup drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have use more than a year and very happy with it. Is fast and a lot of space. Use to back up documents and pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Size

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device! Very small and convenient to carry around. Will fit in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good little drive if you dont want to spend a lot

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to replace my old drive and to my surprise this one is about half as thick as my old one. These things are getting tiny. works well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Excellent quality, fast, quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the manufacturing quality of this. Feels good in the hand, very fast at over 100 MB/s transfer and extremely quiet. I had purchased an equivalent Seagate before this, but didn't like the quality, so decided to shell out for this WD premium model. Definitely worth the $ difference.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Works well under raspberry pi RAID 1 NAS

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the WD external drives as part of my RAID1 raspberry pi NAS build. Work great. Fast enough. Never had a problem. I have two. 2 TB will probably store all of my video/work files/pictures for the next 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Perfect for travel and lots of memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is compact and perfect for my travel needs. It has more than enough memory for my needs. The price is excellent and definitely affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened the package and immediately looked for instructions! Nothing. Bought the unit to transfer hundreds of photos from a 10 year old iMac. Decided to just plug the unit into a USB port and next thing there it was on my desktop. Opened it and started dragging files on to it. Considering the number of images the process did not take that long. I have a brick sized WD back up drive which I purchased with the 2012 iMac. Still works, and have never had a problem with it. I heartily recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wonderful WD My Passport Portable Hard Drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My email system was being encrypted. Hence, I needed to back up my Dell LapTop. The WD-My Passport Ultra 2TB USB 3.0 Portable Hard Drive solved my problem immediately! I bought a similar WD-My Passport to back up my Dell Desktop. Over the past few years, I have bought five WD 2TB My Passport Portable Hard Drives for storage of travel photographs and backing up my family members' computers! The WD 2TB My Passport Portable Hard Drive is reliable, small, compact, light and easy to use. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super affordable and lots of space for an external harddrive!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Second Portable Drive for Archiving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this blue drive to distinguish between the standard silver one. I was able to reformat it to ExFat in seconds so I could use it between PC and Mac machines. I use two portable drives to archive a large library of mp4 video files. After ordering, I had to wait longer for this blue one to ship.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great capacity and size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got drive to back up my laptop. Has plenty of room and can store multiple backups. Physical size is great and doesn’t take much room in my rravel case. Accessory case holds drive and cord.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for backup storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works great for storing extra pictures and videos. I use multiple drives to backup photos to keep my clients photos.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Backup Device with USB-C

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a new MacBook Pro 16 for backing up data. Comes with USB-C cable. Transfer speed is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what we were looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Slim construction. Great price for storage size. Would recommend it if you are in need of an external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is nice and faster than the regular My Passport Hard Drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD My Passport Ultra 2TB external Hard Drive. Lightweight, sleek and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and easy to transfer files

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast and easy to transfer files. It copies Giga bytes of data in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Must

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work exellent. Seve ton of photos but still have many left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Backup Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for an older Ultra Passport. It has downloaded files etc as needed. I did have to go online to WD for some downloads to finish the process. I didn’t realize this at first and contacted support.

    I would recommend this to a friend