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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 126 reviews

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99%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use and ample storage capacity of the My Passport Ultra 500GB External Hard Drive. Many appreciate its compact size and reliable performance, finding it suitable for storing photos, videos, and other important files. Positive feedback also mentions compatibility across different operating systems. The drive is also praised for offering good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 126 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Simple and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and configuration. Worked exactly as expected and very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, files transferred with no problem and works with both windows and IOS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Drive for a decent price, plus easy to transport for use a backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The kids love it! I'm still learning how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why live without it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you read so much about people's computers being wiped out from viruses and malware why would anyone think to live without one of those to back up their stuff. It's so cheap and easy to install. Come on people, get with it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase, I'm happy that I have a backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, alot it is a great backup if anything was to go wrong with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awesome service but sometimes is really hard to get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Little Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup hard drive for my daughter's laptop at college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I want. Used if to backup wife's pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indeed this little external hard drive is a gem Try it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suffice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did everything i needed it to do and more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped my sister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister needed something to transfer all her videos and pictures for editing. This helped her out greatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slim, portable and I love it to the fullest!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with my son to purchase an external hard drive to protect all the stuff I have on my computer. It was easy to install and seems to be doing a good job. Plus it was on sale at a good price. I now have peace of mind that everything will be safe if my computer crashes.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Good storage capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and good storage capacity for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just what our grandson needed and wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was needed and wanted by young grandson. Price was very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase of my passport ultra drive. It works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Didn't take too long backing it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a HD for a modded Wii and the Wii can only read WD hard drives. So for it works perfectly and loads fast.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Store Pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was lagging because I have too many pictures saved on it. This has saved hearing a lot of complaining from hubby----since I got this external drive, he is a happy camper.

    I would recommend this to a friend
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