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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 734 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the My Passport Ultra for Mac 2TB External Hard Drive is appreciated for its overall performance, ease of use, and storage capacity. Many find its size ideal and connectivity seamless with their Mac devices, while also appreciating its design and minimal noise level. However, some customers have reported concerns regarding its compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 734 reviews
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Whatever your purpose, this will fulfill it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this Hard Drive for storing games on multiple consoles. I have around 100 games and this lil thing holds them all, with plenty more free space left over for any future investments! Perfect size as well, slim and hand sized. I travel for work and it’s very convenient to take it wherever I need. Blends in with my set up, not bulky or stand offish. Highly recommend for gamers or travelers that need a bunch of extra space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Secure Hard Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was broken, and I was scared I would not be able to retrieve my data - especially with the large extent of data stored on the computer (over 200gb). This hard drive was perfect for transferring all of my data and keeping it safe - it is in no way flimsy. It is only compatible with Mac, so you’ll have to download a converter for reading if you’re looking to transfer data to windows. It came with the external hard drive, a usb-c to usb-c cord, and a usb-c to usb plug adapter. So, the product itself can be plugged into any computer without an extra adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr Dave Gonzales reviews!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Small, sturdy, and easy to use. I had the Geek Squad help me with a few non-ordinary challenges and they were excellent! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    The all important storage of memories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use right out of the box. I probably will never fill it up with pictures and videos. It is just so nice to know i have plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    2TB external

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, works great and easy to use. everything I need goes into this

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    My Passport Ultra Mac 2TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! Easy to use with Mac computers. Great capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tai Chi Sir

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have to worry much about storage my files are safe

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works good and fast.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for phone and ipad back ups. Works as intended. Fast read and write speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best external usb I have ever buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought it my MacBook Air is working perfectly, easy to use, very light and convenient to carry. Perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    WD Portable HDD

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space. I use this drive for Time Machine backups for two separate Macs. No problem creating two 1TB partitions, and don't have to worry about running out of space. Has been reliable so far and have not encountered any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2tb western digital

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item works very well I'm very glad to have this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For windows users, remember to install the app first

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hunk of Junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much for plug and play. The Arconis software won’t load. Customer support at WD says it is a “server” problem with Arconis and they are “working on it.”. That was six days ago with no update since. I simply treated it like a USB drive and spent 3 Hours copying over 37000 photos and 1400 videos. I plug it in to a Macbook Air and the password lock (that I deleted) prompt pops up, but there is no cursor in the space for entering the password I deleted. And the drive is not readable by the Macbook. This is an $89 brick.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WD My Passport Ultra for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and lightweight. Simply plug into liaptip and use immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    When your Computer goes soft. Get this Hard Drive.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to figure out this storage system, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Best storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport Ultra fulfills its task very well: it offers great capacity, good portability and reliability within expectations for an external HDD of a recognized brand. If your needs are for mass storage at a good price, it is a solid choice.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Overall performance

    Rated 5 out of 5 stars

    great things come in small packages!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Backs up my iMac using Time Machine. It is silent when it is working. Small enough to fit into a shirt pocket. Much less expensive that other brands and this does an equal or better job. Connects to the iMac without an external power source. a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Worth it, Get it, Save Your Stuff!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to plug in, follow the prompts to install. Works like a charm with my MacBookPro...and finally, I can archive with Time Machine and save my work since I was so lax about it before. Get it, save your stuff. Ample room on it for everything. Comes with a little pouch to protect it. Barely room for the short cord used to attach it to 'puter. But it's all good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Perfect External Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love WD external hard drives. This is my fourth that I've purchased. I need lots of storage because I record music. Lots of tracks take up lots of space. I bought another brand once because it was cheaper and had nothing but problems as I am a Mac user. The last two WD hard drives I bought were Mac versions, however the first two I bought were Mac/PC. I've never had a single issue with any of them. They just work as they should. My main use for these drives are Music production (Pro Tools), Mac backup and Photo edits from a 42mp camera with very large RAW files. Never an issue with my WD drives. If you are on the fence with this and another brand, don't waste your time or money on the other brand. By WD and you won't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Size

    Rated 5 out of 5 stars

    Good external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked seamlessly with my Mac. I can’t really comment much on the speed bc I just plugged it in and let it do its thing. Very compact size.

    I would recommend this to a friend
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