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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 732 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers recognize the My Passport Ultra for Mac 2TB External Hard Drive is appreciated for its overall performance, ease of use, and storage capacity. Many find its size ideal and connectivity seamless with their Mac devices, while also appreciating its design and minimal noise level. However, some customers have reported concerns regarding its compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 732 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Functional, did what I wanted, unsure how durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about a month ago to store photos from my old phone before trading my old phone in. This thing does exactly what you expect. First you plug it into your Mac and you download its little software. Then you can start dragging and dropping stuff into it, make folders, what you would expect. The only thing that worries me is the life expectancy of it. I've seen stories from people of it suddenly not working one day. I guess I can't expect the world from a relatively cheap external hard drive, but it's just always in the back of my mind. The feel of it doesn't instill too much confidence either, mostly smooth plastic. But like when backing up anything, you should always have a back-up for your back-up lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was necessary for me to keep up with extra applications and files without keeping them loaded on my Mac. As a teacher I have a lot of items I use year to year so needed this for extra storage. Works great. It’s is lightweight and easy to carry around with my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Extraaa space

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with macbook, connect it using the usbc and can start right away to store stuff onnit, can store videos from obs studio, games and files, and can store videos from photos etc.. reason i got it was to store videos from recording obs studio when playing games and recording gameplay and worked great, if planning to switch between pc you can easily recode it to exfat to use between both

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Passport for IMac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,easy to use and allows for extra storage! I edit videos and have music programs that I use. This external harddrive allows me to safely save my projects without overloading my computer. It also gives me peace of mind knowing my work is backed up. Would 100%recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100% Recommend for Photographers!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I had a sandisk SSD before that gave me issues, never had an issue with this since I’ve bought it over a year ago. I use this WD Device to store everything from raw and edited photos and videos for my business!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was easy to use. I picked one up for my new 16 inch MacBook Pro. I needed larger storage than the one I currently had. I use this for my time machine backup. I suppose you could partition it, but I haven’t. It’s small and light weight. Quiet too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New2backingup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with all the cable. Plug in and automatically back up. Spin silently as it back ups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great quality, sturdy, easy to set up & use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I like the fact that it's already configured for Mac. It was easy to set up (Macbook Air 13" M1 2020), and easy to use. Price point could be more competitive (comparing price at Best Buy versus other online and in-store retailers). The experience to purchase it online and pick it up curbside was seamless and very easy and smooth. Just had to wait like 5 minutes at Curbside and right there I had the product right away. No need to wait 2 days shipping, or go inside the store. The WD brand is great, it's a high quality, sturdy product, and I know I'll have this item for years to come. Overall, great experience with this product! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Prairie Retiree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descriptions indicate it is all ready to go for Mac. Not the case and the instructions are not clear. After a bit of trial and error, we got the correct download to make it work. Once working it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for Mac Time Machine backups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for backing up my Mac using Time Machine. It sets unobtrusively and silently behind my monitor where I am barely aware of it, but it quietly does its job backing up everything on my Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    WD-My Passport Ultra for iMac is Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, quiet, efficient. I use it as a Time Capsule backup drive and for a bit of file storage; works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Tiny but mighty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and compact, this drive is easy to travel with, and has a ton of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older unit that had seen better days with this new, larger-capacity external drive for handling backup. So far so good. It's quiet and seems to be doing its job. That's all I could ask for. I like WD products. They are the most reliable and resilient in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WD External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase. This is my second WD external hard drive, and it has helped my on my Mac as well as my business partners pc.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great back-up drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim form factor great for transport. I bought this to use as a back-up for my work computer about once a month and keep it unhooked and in my safe the rest of the time. Back-up process is fast and easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the product that works well for what is needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Compatible for MacBook Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to find anything compatible for Apple devices such as MacBook Pro or Air. Thankfully things like this exists. And for what this external hard drive is, it works very well and can support a lot of RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Mac backup drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this portable drive. Looks really sleek and nice. Backs up my Mac using time machine. Very convenient and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Great external port reliable and fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, thin, user friendly for your backups! It is great for mac (I have used it on my macbook pro) this is a very good, reliable product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Run and GRAB this!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an amazing addition to my Mac Book Pro for all my extra storage needs!! If you are looking for extra storage this is a really good price and product!!

    I would recommend this to a friend
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