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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,160 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy and excellent portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this portable hard drive. It has a lot space in it. It is very easy to use it and very secure as well. Very good quality and nice outlooks as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    Works Great With A MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a friend who recently bought a MacBook Pro and didn't know how to back-up her files. Although I didn't buy the edition that was pre-formatted for a Mac, it was pretty easy to do on my own (check out the Apple support site or just google formatting a drive for Mac). I partitioned the drive so half of it could be used for Time Capsule back-ups, and the other half could be used for other storage and file transfers. So far, it has worked great. I think you can buy a cheaper version if you don't want a metallic version to match your MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new hard drive to carry around for personal purposes and this one does the job while looking awesome! Got it for an excellent price too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Easy to carry around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hard drive. I store everything in it. Like my movies, tv shows, music. It's small enough to take anywhere I go and it's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Compact external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, compact, and priced fair. Purchased as an external backup and works as other reviews indicated. Purchased for PC

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Ideal Drive for Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this drive for lots of reasons. It's compact yet has 1TB of density. But most of all I'm delighted with the accompanying software that allows me to automatically back up all of my other drives. The software does it for me and I can feel secure in knowing that all of my photos, documents, and important records are backed up in the event of a drive failure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to keep docs and pics on. Went with the silver for the looks. A solid good looking hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful finish and works amazingly. The 1 TB is plenty of space for the college student.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Super Fast USB 3.0 connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Storage, Sleek design, Easy to use! Great Price

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Very good and perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and perfect size. Love it Speed is very good and also the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable, Secure, Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good drive for the money. I have bought it before - many times in fact in all different shapes and sizes. I usually go with the 1TB since they are reliable and do the job, but when I go 2TB, I don't see a performance change which is very important. The encryption has always just worked for me. And I like the metal look and feel. Definitely my USB drive of choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and very portable transfer rate is really quick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Good Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the size. Easy to use. Lots of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Size

    Rated 5 out of 5 stars

    Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, compact, sturdy, easy to use and store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Couldn't be any easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is sleek and slim. So nice to see that they are small enough not to take up much space. Also, nice to be able to hide this. Our worst thought is that we would have a break in and the thieves would steal the computer things and our family pictures would be gone forever. Now we are able to hide this with no worries!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive to use on my DVR. The internal DVR is unable to hold all the things we record when we are not home, so had to add my own. The price was good and it works great. Also, these newer 1Gig drives are so small you just can't go wrong with them for backups or extra storage of any kind.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great little drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little portable drive and a good price. Does the job for backups, storage, whatever. Not the fastest thing in the world, but acceptable. I use one for my backups, and I have another I keep my photo library on. Works great with a Mac, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Incredibly Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift for husband. He uses 2 laptops - 1 business, 1 business/personal, and needed to update completed documents between the two. After much research, this one came out on top. Then he said their IT guy recommended the same. Husband very impressed with speed and ease of use. Happy husband = happy wife.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    FAST AND RELIABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving my pictures and videos in here was smooth and fast. I have big files of pictures and videos and I did not encounter any problems transferring them in this passport. It did not crash, unlike the other brands. If I need another external hard drive, I would definitely buy the same one again. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great storage, small, compact and fast access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for work on the go. As a photographer storage is always an issue, the portable drive can hold all the projects I'm currently editing. With the 3.0 speed I can finally work off the drive without moving folders back and forth since there is little to no difference in speed exporting files.

    I would recommend this to a friend
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