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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,160 reviews
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 4 out of 5 stars

    Good performance, tons of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive with new/faster USB, nice, and compact. Easy to use, tons of storage, great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great drive for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is extremely compact for the amount of storage it provides. It was very easy to set up and the included backup software was intuitive and also very easy to configure. Have had no problems whatsoever and would definitely recommend this Western Digital product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Very reliable and easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these portable hard drives. Very easy to use and setup. Unbelievable amount of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    glad i bought the passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this will be my third passport. mostly because I ran out of space on the other ones. this particular one, hopefully, will be with me for lots and lots of files. fast, reliable and very elegant!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my 500 gb portable drive. It has been great for 5 + years, but issues of windows reading files. I wanted a new portable drive, so this one is perfect. I love the silver on one side, black on the other side look. Amazing, a terrabyte! Can't imagine ever filling it! The 500gb psssport held all my photos, and I take tons of photo. The portable drive is also where I added multiple small flash drives. I copied all files to the new Passport 1 TB, and feel confident it will last for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact portable drive that does the job. Saved all my pictures onto my passport and I still have lots of space. I bought a carrying pouch and it easily fits in my purse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    great for immediate Data Storage needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife's family photo collection. She is currently converting and scanning and digitizing literally hundreds of old family pictures and videos for the rest of the family. Needless to set we need a lot more storage than her pc could provide. This hard drive was extremely easy to set up and the portability of our is a real plus.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great storage space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to storage family pictures. The size of this product is what makes it great. Very small and slim and lots of storage of space. I have to connected to my computer and I can't hardly hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The silver passport is not only sleek-looking, but light as well. It was very easy to install via the USB and the software loaded up perfectly. We now have an automatic backup of all of our important documents.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great deal on 1 TB of data storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to save LOTS of pictures, videos, music on an external hard drive? This is the device for you. It is an inexpensive, convenient way to save everything without worrying about the cloud. Great product, Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    WD - Ultra Metal Edition 1TB usb drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the first one to replace a 3 1/2" WD backup drive used with a USB docking station. The attraction to this was not only the security software available with most WD drives but the compact and very attractive finish of this drive. Subsequently bought more for each of my family members to do their own backups. Convenient size, arguably more reliable than a multi-bit per cell SSD, casing has an excellent design and finish. Definitely to be recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Great portable hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is fast, portable, and durable. I like the sleek design so that it is easy to carry and transport.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Easy to Use - Compact Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1TB of storage in a small package for well under $100! Saved all my pics, videos, and movies and carried it with me on vacation. Small size was ideal for travel and on the plane. Great backup for my backup!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lovely looking HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick looking device with lots of data storage. Obviously the storage is the goal, this works exactly as expected. However the unit is better looking, lighter and sleeker than any previous HD's purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    So far working like I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I especially like the sleek look and small size. Easy to store or bring with you if needed. Fits in my coat pocket. Hard to believe it's a terabyte of storage because it's so small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a hard drive this is a nice fit for my Lenovo yoga 3 Pro I love the design only downfall is since its aluminum its a little on the heavy side other than that works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy external storage for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using his to replace a passport I lost years ago. Very simple to use no tricks or extra steps to use . Works seamlessly with the laptop or desktop. Very pleased again with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great value and very fast...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works very well and is extremely reliable. I love the speed also. For some reason, most USB 3.0 external hard drives have been very slow on my Mac Mini. This one is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Reliable, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this produced to back up all my computers - it is easy to use, reliable and have not had any problems over the years

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Small package, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little drive is just that, very small. However, with 1TB of storage, this drive is perfect for holding all of my utility programs as well as backing up my clients files.

    I would recommend this to a friend