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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,160 reviews
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Works with Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this based upon the WD name for reliable, quality products. I use it with my Mac using OS X El Capitan 10.11.3. To use with Mac, open the disk utility and reformat it. You can partition it to one partition or several partitions based upon how you plan to use it. The external hard drive comes formatted to work with a PC out of the box. I don't have to travel with my external hard drive but it's lightweight and small should I need to do so. I keep it on my desk in a stand that I purchased for my iPhone 6 Plus. I connect it to my MacBook Air when needed. It's a great source to use to backup using Time Machine or to load music, photos, and other files that you don't need to store on your computer which will leave more space on your computer. If you're a Mac user and hesitant about purchasing this external hard drive, then don't be!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    good quality and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product provides significant storage space, works great, and is compact and easy to store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    It all works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large capacity yet very small external hard drive and is very simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact, easy to carry with me, very fast with USB 3.0 connectivity. Great buy,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great as portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need it to do. Reliable brand. Consistent performance. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fits my need for portable data storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compact design is just what I needed. It give me plenty of space for my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to Best Buy with the intention of buying the Seagate external hard drive. I seen the My Passport external drive and began to read the reviews online. I then asked a very informative associate and I was sold. Not only does it look sleek but it's very durable. It comes with a 2.0 - 3.0 USB cable and I like the fact that you can encrypt and require a password to open files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and very portable. It is small so stores anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable HD. The price was great and the design is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Love it! Very slick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Passport works as you would expect. Speeds are good and no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Really like the drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is compact, fast, and so far no issues. I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Lots of storage in uber compact device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage in an uber compact device. Easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product small and portable but holds a lot. Easy to transfer files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Sleek and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space saver with plenty of storage capacity. Great price as well

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good price and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space for what I need it for and I got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    WD Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and holds everything I need it to. great product!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great finish and love the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and rugged little drive and the price is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this stores a lot of pictures and documents and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to use and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this to be very easy to use and it was extremely fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast & Portable backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast backup and portable. Works great!! Easy to use.

    I would recommend this to a friend