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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,160 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice Unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use, works well and attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Great External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HD! It's slim and well made. Great performance too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    sturdy and runs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. several options for saving data. reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Super fast backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Metal case. Very easy to use. Compact size. A+

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Plenty of memory. Good buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Looks Nice, Performs Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use for file backups. It's nice having an external HDD that is USB3.0, transfers files quick and easy. I don't really care for the WD software that comes on their HDDs for managing files and backups. I ended up reformatting and setting up my own partitions to suite my needs. Works great though and looks good too.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Nice size. Perfect for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Perfect for On-the-Go Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for any and all information I use or create at work. It is safe and easy to transport and it looks beautiful. It's very well priced and doesn't get overheated or anything like that.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD Passport, A "Best Buy"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was doing a restore on my computer and needed to down load my importent photos and documents. My WD Passport did it all, my files are now safe in sound. This was the first time I have used an external hard drive. I have always backed up my files on disc's, and I still have all kinds of space on my 1TB WD....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Portable Hardfile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really do like this backup hardfile. I bought it for my surface and so far it has done what it needs to do. A salesperson at Best Buy suggested it and I really think it's easy to use and have had no problems at all with it. Thank you!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I've used WD products before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC mother-board fried, and had to back up the hard drives inside. 1Tb was more than enough to back up the 2 drives I pulled out. Drives still work, but now I feel more safe, since I backed up everything. I have other WD products, and WD has never given me any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Price, Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design that is easily transportable. Plenty of storage and the price is reasonable. Would buy again, as WD puts out consistent quality with external storage hard drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great backup drive in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and ease of use. The size makes it easy to store away and out of site.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the external hard drive to use after I discovered my computer had a virus. I was able to move all of my files to the external hard drive drive. Clean my computer of the virus and had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Item, must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this external hard drive. Its got a nice color. I ordered a case for it because the texture feels like it will scratch easy. My older hard drives had a power adapter which was annoying to carry around two plugs for the hard drive. This one gets its power from the computer its attached too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally went with this drive when looking at external drives because it looks so darn cool. The other drives work just the same, but if you want a little bit of extra cool factor, and don't mind paying a little more, this is your drive!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice good-looking hard drive for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this hard drive as a back-up device for my daughter's computer. Works like a dream, and she loves the look. Easy to set up and use. Has more capacity that she will ever need (that is, unless, she uses it to download all her selfies!).

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    nice and shiny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice and shiny but it really does the job. able to back up everything from my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing any external memory device, the biggest keys to having a successful experience are the device matching the purpose, and the device meeting the standards stated on package/marketing. I purchased this external drive for my Xbox One, which was in need of storage space due to the way it installs games. The device has a very solid, premium feel to it. There is no cheap feel to the drive itself, nor the cables that accompany it. That's a little important to me because it is designed to be a mobile accessory. It has the look and feel of quality. I haven't used the drive in any situation or environment other than Xbox One expansion. In that case, formatting was quick and seamless, and the read and write speeds are definitely USB 3 compliant. I have installed 3 games on the drive so far, and played them seamlessly in an online environment without any issue. Very useful in both a mobile and stationary situation in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT external disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT external disk to store files, which will be used in different units, now I can connect to my smart tv and see different stored items such as photos and videos. The good thing is that it is very comfortable to carry anywhere

    I would recommend this to a friend