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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the My Passport Ultra Metal Edition 1TB external hard drive, frequently praising its ease of use, ample storage capacity, and performance. Many also appreciate its size and design, finding it portable and aesthetically pleasing. While some noted that the drive can get warm, the majority of feedback is overwhelmingly favorable. The price point also receives positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,160 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    its a good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the hard drive. Its performance is good and easy usability

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 4 out of 5 stars

    Works awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I was going and more. Fast easy affordable

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great hard drive at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used the WD passport hard drives and have always had no issues. My daughter had another brand portable hard drive and it failed. This one was on sale so I bought it for her. It works great and she has no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what is suppose to do. It's nice. Small. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this brand of external hard drive. Because it's so easy to use and fast. And it's pretty much compatible with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Bets price for this device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device so that I could back up a laptop computer and bring it to the geek squad for repairs. I found the product in clearance and was able to save money and buy a product with more capacity than I intended!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice drive for money (very poor software)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my previous external drives were Seagates to this point. One of my two current Seagate drives decided to go wonky, so I thought trying a different hard drive brand would be a good idea. The 1TB Western Digital drive was competitively priced along side the similar sized Seagate, but I was swayed by the description of the backup software that came bundled with the WD. I've been using Seagate Manager for several years, and have become very accustomed to setting up scheduled backups, daily, weekly, etc. Very easy to use, but I'm running an old version of the software. Again, the new WD backup software intrigued me. So I purchased the WD drive. I had the drive up and running quickly on a usb 3.0 port and it worked fast as expected. What DIDN'T work great was the software. WD claims that it performs historical, incremental back-ups - but after several tests I could not get the software to backup recently changed files in "watched" directories. Very frustrating. In addition to the inconsistent incremental backups, I found that the files backed up on the WD drive could not be copied/pasted right off of the drive and used. Instead it appeared that they had to be acquired/exported by using the software. I have to admit, at this point I didn't spend much more time investigating the software. I abandoned it. I tried using the Seagate software on the WD drive, but Seagate software ONLY works on Seagate/Maxtor drives. So lo and behold, I went out and purchased another drive: a Seagate 1TB external which works with the proven software - and the 1TB WD is now used to store monthly backups that I take off-site. Still used - but not as I initially intended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Nice size backup unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a portable backup drive that was dependable, this one is fast, portable and dependable. use to backup pc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 4 out of 5 stars

    Nice hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look very reliable lightweight great for traveling

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, the complete back up went very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to backup videos, music, and other hard drive data. Very easy plug and play and a great value for the price point I got this for. I would recommend this to anybody with lots or very little experience.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This is a great drive for added storage Hopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this drive for storing TV shows from my Dish Network receiver, and it's awesome! It's on 24/7 and I have had no problems whatever. Installation was, literally, a no brainer. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Storage

    Rated 5 out of 5 stars

    WD External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use and has plenty of storage. Quick start-up and it is nice to get it off my computer hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek easy to you use. Plug and play. Very compact

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and came with more programs than I thought it would. It also connects online to playstation. I have not used that part yet, but I love the size and crisp picture from Netflix an Hulu!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item protects my documents from being lost forever in case my laptop crashes. I consider this an excellent choice. Easy to install and use, even for me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Excellent Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage device fits my needs perfectly. Runs fast, has plenty of space and has a nice, sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, plenty of space to back up my files, and very small so easy to take with me on trips

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece of equipment to store lots of pictures and videos I had taking up space in many different areas and now I have them all in one organized place. Great storage tool for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Best Compact Hard Drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to buy one of the portable Western Digital My Passport hard drives, after continuously putting it off. So after I had finally developed the need for one, I bought it and I am so glad that I did. With the USB 3.0 transfer speeds, I could not be happier to have bought this, and I know that it will last for a long time. I still have a Western Digital external hard drive from over 5 years ago, and it still works perfectly. Would definitely recommend!

    I would recommend this to a friend