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Customer Ratings & Reviews

Your price for this item is $107.99
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The comparable value price is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 334 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, ample storage, and wireless capabilities of the My Passport Wireless Pro 2TB External USB 3.0 Portable Hard Drive as significant advantages. Many also praise its good battery life and generally positive performance. However, some users find the device heavier than expected, and a few experienced challenges with setup and compatibility with certain devices. The size of the device was also mentioned as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 334 reviews
  • Rated 4 out of 5 stars

    Great travel companion for photographer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast to upload SD cards; great that it can attach via usb3 directly to computer for bulk transfers. Wish the usb input was usb3 speeds... but otherwise good solid product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, easy set up and portable. Can be used on several devices

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Super product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for traveling. It holds a ton of movies!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive for storing video and pictures from my GoPro on

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great storage. I use it for al my ohotos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked flawlessly out of the box!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up. Worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has ample amount of storage for photos and videos.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Decent, but not with iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot use with iPad, tried to put files on it and would not work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and very useful, love the way the app works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good way to save pictures from your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works well, and with a little work, you can save off your pictures and other items from your phone. Make sure you use working email before you install.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Easy of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to set up wireless is wonderful like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portability, clunky interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for photographers and peolple who need field access to storage devices. The user interface is a little clunky, but manageable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I returned this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to say whether I liked or disliked this unit. It seemed to work beautifully using my laptop, but caused nothing but disaster on my desktop. I wanted a unit that would allow me to network my laptop and my desktop so that I could share files with an assistant and easily travel moving my data with me seamlessly. Immediately after buying this unit I moved all of my business data to it and left for an 11 day business trip. The unit worked with my laptop beautifully I was able to access everything and connect the Wi-Fi to the unit without a problem. However, when I returned from my trip and tried to use it with my desktop, which I use 90% of the time, I had nothing but disastrous results. I lost countless hours trying to connect to the network and trying to make it work. I finally decided to move the data back to my hard drive and return the unit and look for another alternative. I guess if you were just looking for a wireless external hard drive to use with your laptop computer, this might work fine. But I was not happy with the results for the use that I purchased it for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Slow slow slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very slow wireless transfer rates. Great for portable Plex server though.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Zero Stars - Nightmare to setup, never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In concept this sounds like a good product, however at more than double the price of a non-wireless drive it should have worked flawlessly out of the box. Instead, after hours of trying to get it setup and finally talking to the wifi, any and all transfers to the device failed immediately. It was never able to transfer any files to the drive, either via wireless or plugged in. The worst part is that after registering the device, I could not login to the website with the account created, even after receiving the registration confirmation email. There was no place to manually register a device online at all. It didn't even recognize the email address as being in their system. Very frustrated with the software and setup of this product. Also much heavier that expected. I will be returning it as soon as I can.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 2 out of 5 stars

    Too Unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes. I was using the passport to stream training classes to my iPad when I used my spin bike. Having a large capacity HD was huge since my iPad had limited storage. For a week, the Wii connection worked great. Then it started hanging. The connection became too unreliable to use so I returned it. I tried a direct connect, but that didn't work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for streaming music. With the built in music server my phone and tablet build a library from it and I can select my artists and albums conveniently. I really like it. All I would suggest is you get a case designed to protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years and still going strong

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this hard drive for 2 years and it continues to work as it did on day one.Have been using for back up of photography while in the field and have not had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Too slow for my purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is too slow for my purpose. Exchanged for the SSD, much better for my purpose.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient. Not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not very fast since it has platter disks inside and not an SSD. Works well far as getting data copied in a pinch from an SD card.

    I would recommend this to a friend