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Customer Ratings & Reviews

Your price for this item is $107.99
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The comparable value price is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 334 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, ample storage, and wireless capabilities of the My Passport Wireless Pro 2TB External USB 3.0 Portable Hard Drive as significant advantages. Many also praise its good battery life and generally positive performance. However, some users find the device heavier than expected, and a few experienced challenges with setup and compatibility with certain devices. The size of the device was also mentioned as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 334 reviews
  • Rated 4 out of 5 stars

    Long term storage solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive was my second option because the 4 terabyte drive was all sold out. This matched my needs just wonderfully.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the hard drive to take with us on our recent vacation. I knew we would be taking a lot of pictures and videos, so I wanted this drive because of what I read about it. I was disappointed that the drive was hard to use and the battery life wasn't all that good. It may have been me in that I should have tested the hard drive before going on vacation. I still think this is not an easy product to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product - well worth price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product . Very impressed with how it works. Share and or upload material through direct connection but more importantly as advertised - Wirelessly . Easy to set up and easy to connect with devices such as iPad or android tablet or phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Gets the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great what it’s needed for, Wi-Fi and easily transportable are a bonus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big, Bulky, Not Good For Frequent Travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nicely designed and a bit ruggedized however it is a big "BRICK." If you think about how big a power support is for a Dell or HP laptop - you have the same thing except with a more square vice rectangular configuration. There was not a case within Best Buy that support storing the external HDD. This should only be used for at home or in business building that do not require travel.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive for drone pilots to capture shots

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to transfer drone footage and the wireless capability is just what I needed. Pricey but found another competitor and best buy price matched the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great for my business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this based off an online review and so far it has worked great for my photography and videography business as a way of doing backups in the field. Wish it did include an SSD instead of a standard hard drive, but no real complaints otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the features useful for a photographer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for this camera storage card backup solution forever and this unit has many more features, all of which are very useful for a photographer. The user interface is not intuitive but easy to learn. Extremely good value as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great. It did what ot was suppose to . I had no problems would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to take on a cruise to upload our GoPro pics. We were able to plug in the memory card and download the days pics and erase the card to take new pics the next day. It worked perfectly! A great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup, convenient, but slow transfer speeds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and small out of the way device, but slow upload times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit but to use it you connect to it and connect it to internet??? Seems odd.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The way I wanted to use this product did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was not able to do what I wanted, however, it is still a good device for backup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for backing up IOS devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the auto download feature of SD card. Great for backing up Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    its a big bowl of ok!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not extremely portable, but relatively easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Product works as advertised. Used with iPad and iPhones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, but not so much with iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great however was kind of sketchy when uploading pics with iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    photographers aide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just as described, though transfer speed could be a little faster

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use for work on my tablet and phone. Get so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely versatile mobile storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. use the internal storage, SD card or any attached storage to the usb port. 2. Acts as a wireless access point that can grant storage view or not to the network. Easy setup worked great

    I would recommend this to a friend