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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 334 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, ample storage, and wireless capabilities of the My Passport Wireless Pro 2TB External USB 3.0 Portable Hard Drive as significant advantages. Many also praise its good battery life and generally positive performance. However, some users find the device heavier than expected, and a few experienced challenges with setup and compatibility with certain devices. The size of the device was also mentioned as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 334 reviews
  • Rated 5 out of 5 stars

    The photographer's backup friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts on who this will perform before I made a purchase. I read many review and watched videos and finally convinced myself that I am going to give it a try. After I tried this, I was wondering why it took me so long to buy this. This device can back up all the data from your SD card and nicely structure them in a folder. Even you can connect your CF card reader and import data from your CF card. However, the hard disk power should be above 30% in order to read and write the data from a CF card.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Handy little portable camera backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this on a trip and it let me leave my laptop at home. I was able to make backups of my SD cards on the go to help keep all my shots secure. It was good knowing the photos were stored in a second place and not just on the cards. Easy to use with or without a mobile phone. I used the mobile app to confirm the photos had copied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    AMAZING buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless, sd card reader,and power charger for your device too!!! Amazing and easy to use . I add my sd card and boom all my pictures are transferred over and I can look at them wirelessly on my surface or cell!! Love this easy to take and stream your movies to any device and not take up memory on your portable devices!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great way to travel when using both macOS & Win 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel and use iOS, macOS, iOS, Win 10, Chrome OS and Android. All devices share one thing in common - WiFi. This drive is quiet, reasonably fast, and compact even though it is not an SSD. NIce Drive!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD 2 TB Wifi HDD hits a home run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, a device to expand accessibility of my data across all my platforms, iPad, Android, and PC. The app is easy to use and intuitive. For the price, its the best expansion available for your wifi devices. Set up your own little hot spot to share info across all platforms!

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Nice, small, but hot and kinda heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is very small and looks nice. It transfers data pretty fast and holds a lot of data. It connects to my devices pretty good also. My only issue is that it is slightly heavy compared to other similar devices and if you use it for an extended period of time it gets pretty hot. Maybe i was just copying too much stuff at once but either way it was pretty hot and i felt i had to stop using it and give it a rest.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    my passport wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great item to trasfer all your document with out any wire, also it work as a back up batery which is great and a Wifi externder. It allow you to have internet in places your internet router don't reach if you put the passport in a middle space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Wireless

    Rated 5 out of 5 stars

    Great Backup for Travelers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a next level gear if you are a photographer or videographer or something in between. This purchase is a definite must especially if you are short on supply of SD cards on the go as a traveller. The product app is not on point and could use some update. Love the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set-up, have not used it with the camera for backing up at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very Convenient and Easy to Use!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive to be able to back up photo and video files on the go, which I had read is very easy to do with the built in SD card reader. Another option I liked was being able to offload photos from my phone without dealing with the iCloud. The fact it will also charge your phone on the go with the usb cord is great. Finally, something that I was really surprised and excited by - I was able to plug an old "My Passport" that was formatted for Mac into My Passport Wireless, offload all my old files and now I have access to those files on any device. I was not sure how I was going to get to these files since I don't own a Mac desktop anymore and now I have years and years of photos and videos that I didn't have access to for a long time. Great product for anyone at any tech knowledge level, in my opinion.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    App makes this a waste of time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the idea of wireless storage - especially with iPads and multiple phones. I Loved the idea that you can set this up on your home network and anyone with access to the network can have access to the hard drive - there’s many other things “ I loved the idea “ However the app- the main system to run this hard drive is buggy - glitchy - and everything thing else besides “operable” I kept gettin error messages- I kept having to close the app and open it. I couldn’t even add folders - this turned to my mood of “I love this idea” to “ what a huge waste of time. “

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 TB is being used as a backup for my laptop. Works great. I’ve had no problems.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only started to play with this, but it provides all the features you'd need for a travel drive. The only reason I docked one point was because it's kind of heavy, so not a great backpacking choice. I wanted something I could travel with without having to carry along my laptop. I travel with my iPad, so needed an option other than uploading all my images to my iPad, but I also wanted to be able to access them. I'm still testing it and figuring out my workflow, but will report later on my results!

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Wireless

    Rated 5 out of 5 stars

    Love this portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this drive to transfer and store pictures and video from my Sony alpha Mark 3 camera while traveling in Cambodia. Worked great, with both the wifi and direct connections through a usb cord. Very rugged design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2T hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it work as expected, easy to set up,and that is all I have to say

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Wireless

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of storage and will work w devices on WiFi to stream movies and music. can save pictures and have access to your one drive if needed. Great buy! take it when I travel and watch movies from here that iistream.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless

    Rated 5 out of 5 stars

    Mobile File Access via Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to access my personal files via Wireless connection. Network storage device last at least a week on battery depending on how much data you are accessing from your host computer or tablet or mobile device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for editing video on the go! Fast and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect wireless hard drive for on the go tranfers

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Wireless

    Rated 5 out of 5 stars

    Great! Great!! Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product wow’d me. The in built WiFi bridge, makes it so easy for wireless connections, and the fact I can just copy my photos straight unto the storage without a physical cable is relieving.

    I would recommend this to a friend
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