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Customer Ratings & Reviews

Your price for this item is $107.99
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The comparable value price is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 334 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, ample storage, and wireless capabilities of the My Passport Wireless Pro 2TB External USB 3.0 Portable Hard Drive as significant advantages. Many also praise its good battery life and generally positive performance. However, some users find the device heavier than expected, and a few experienced challenges with setup and compatibility with certain devices. The size of the device was also mentioned as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 334 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great device for iOS platform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this external hard drive. Now I am able to free up space on the cloud storage space and the picture library of my Apple computers (ie. iPad, iPhone, iMac, etc)

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great to have in the field

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. I can put a car in once done and it'll be instantly backed up. Could even be used when I run out of space on cards in a pinch. Good to have in your kit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I want it to do. It was easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome, partially inovative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, ive bought 2 of them. The portability is normal, they also have a battery pack in them, which the battery dies pretty quick. the WiFi function is unreal, it free's up my USB plugs and they are in another room, and i have them locked up and also encrypted. They are aweesome, but need a bit of imrpvovement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable hard drive but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for traveling photographers, however, this hard drive requires users to connect to the local WiFi on the hard drive, which can be annoying sometimes. Also the file organization on this thing is really complicated. The hardware is great, but the software can be better!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Like it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of searching online, finally got the item i needed & really helped me a lot for storing files from my laptop. Two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Can download my pictures while on vacation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still old school, no cloud for my pics. I use this to download my pictures while on vacation. I'm retired so my vacations can be as long as 6 weeks sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    works as advertised - good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for road trip with grandkids - ripped moves to mp4 format and loaded on drive - each one could connect from ipads to drive and watch separate movies

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Perfect portable storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd passport wireless drive - have absolutely no complaints. Won't be my last.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to take to Europe on a family trip instead of carrying a computer at it worked flawlessly. It is lightweight and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Wireless Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless, (or wired, your choice) hard drive was very easy to set up and works nicely. I use it to back up and store lots of Photographs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The wifi was a tricky setup with a mesh network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought the set up would have been simple. It was not! If you are using the router with the mesh network you have to setup that network first before you can connect to any other network. I use the drive for both home and work. It was difficult the first week. The drive does transfer files faster than any other western digital external hard drive I have had in the past. Be patient it will work out but dont call western digital customer service. That will leave you more frustrated!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    functional, but too heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this wireless drive - wanted to use it to backup photos from SD card while traveling - but it ended up being too heavy for my liking - 1 pound, so returned it. Am currently using Kingston Mobilite device, much lighter.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Backup Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solution to backup images and videos from SD cards. The app is great also to see and view what’s on the drive wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hard drive that is worth every dime. We can work it out as a external device well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for using iPad Pro. Easy to use, it can be used as portable charger and easily backup files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult to use at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the WD My Passport Wireless Pro as a Christmas gift. I am still trying to figure it out as far as how to view the pictures I have saved on it. I have a Nikon P900 camera and was able to load my pictures from an SD card. The problem is how to view them using My Cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that its portable, easy to use. Transfer speeds are amazing and simple to transfer from memory card to device.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into editing videos and like to take care projects fast this is a great product lots of rooms

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is a great back up hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to use I bought two. I would recommend this hard drive for anyone who needs an extra storage location,

    I would recommend this to a friend