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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 14 reviews

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86%
would recommend
to a friend

Customers are saying

Customers love the My Passport X 3TB External USB 3.0 Portable Hard Drive for its ample storage space, citing its usefulness for expanding Xbox storage and freeing up system memory. The drive's quality is also praised, with users highlighting its durability and reliability. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros • High Capacity Available - Up to 4TB (The older model when released had up to 3TB capacity, up until a 6/28/16 release of a short lived 4TB model) • Testing suggests slightly faster data transfer rate • Now available in 6 colors. Same as Old Model Nothing Changed • Automatic local and cloud backup • Optional 256-bit AES hardware encryption • Comes in same 4 colors, they still offer black, blue, red and white (+ yellow and orange) • USB 3.0 connectivity • Formatted for Windows, reformatting required for Mac • Same operating temperature • USB 3.0 up to 5 Gb/s (max) / USB 2.0 compatible up to 480 Mb/s (max) • Operating temperature: 5°C to 35°C / Non-op. temperature: –20°C to 65°C Cons • Introduction of odd shape to part of the new casing • Round corners are now replaced with sharp/pointy edges • Fingerprints and scratching more visible on new model • Some colors may be too bright for some, and previous version berry, became brighter red (note this con is highly subjective) • Overall size of new model is not smaller. (Actually a tiny bit bigger, about 1.5 mm bigger) • 1TB weight went a bit up from 0.34 lbs to 0.37 lbs, 2TB ,3TB & 4 TB weight went a bit up too from 0.50 lbs to 0.54 lbs • Warranty dropped down from 3 Years to 2 Years

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was brought to use with the XBox One to give extra storage space. It's been a great doing just that. My hubby has been able to load a lot of his games onto this and free up space on the XBox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great on xbox one or one x just plug in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves a lot of time ready immediately after plug in

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Hard disk

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is good quality. When I input my computer it works so fast.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Use with Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for Extra storage with Xbox one. Works well. Does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    absolutely great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a awesome product, very good quality and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Plugged it into my xbox, worked fine. No problems at all with doing it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Nice storage disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for external storage of files making system memory free

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra space for games on my xbox and this product delivered and more

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Negative, I am a meat popsicle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like my Xbox has an elephant's memory now! More space for all!!! Muahahahaha

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great for extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wish it was faster but great alternative to having more storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small. Easy to install. Does it all. Not very tall. That is all.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 2 out of 5 stars

    Lasted almost 3 yrs with little use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good news, mine was still under warrenty when it died. Bad news, the replacement drive was dead on arrival. WD issued me another RMA, so for the second time I have to go through the trouble to return this replacement drive and wait for several more weeks to get a hopefully functioning drive. I have 5 Seagate 6TB drives that are still going strong well beyond the warranty period. I will never purchase another WD product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped Working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase in 2016, worked fine until Nov 29, 2018 last back up. Says it doesn't recognize the unit. Switched USB and still same thing. Geek told me I needed to bring it in. I will not purchase a WD again.

    No, I would not recommend this to a friend
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