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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 21615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 21,615 reviews
  • Rated 5 out of 5 stars

    Great program!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great working program, works flawlessly not problems. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing this security system my compures has been running flawlesly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We root it great protection for your computer at a great price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    6 Month Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item thinking it was good for a 1 year subscription... Little did I know it was only 6 months. I will never buy Webroot products again.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Subscriptions included with the purchase of a new device from Best Buy last for 6 months from the date of purchase.

      Kind Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 2 out of 5 stars

    Uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot remove from my computer. Giving me grief. I have tried everything and have purchased something else. Please help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Poor Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attempted to install. had to call support twice. they were unable to correct the problem. Then found that the computer already had mcafee installed free for six months. returning for my money back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product for my different technology needs. My son did not like it for his MAC Book, but with my Surface Pro it is doing a wonderful job protecting my information. It does not slow down my tablet/laptop at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has had Webroot for over a year and it has been great protection for his computer. We added this on to all our family computers because it takes up little space on the harddrive and protects our computers without all the hassle. It also allows us to work on other programs while it is scanning and updating.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Free

    Rated 5 out of 5 stars

    Great internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this internet security program free from Best Buy as a gift for purchasing a laptop. I am going to be honest and say that it is good security program easy to install but do not have much more to say as I just purchased the computer less then a week ago. I hope to update this review in the future

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, No problems

    Rated 5 out of 5 stars

    Best Antivirus available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best antivirus software I have ever run on my computers, phones, and tablets. Easy to use, set-up and forget about. It is always working behind the scenes and is always up to date. I haven't had a single issue or threat since using this software.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Free

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this software for free when I purchased a laptop. While they gave me a box at the store, there was nothing in the box because it was an electronic download. It was easy to put on my computer and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great product for home and phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you cant go wrong. Its for your home and phone all in one. It does a good job protecting and getting rid of any virus.

    I would recommend this to a friend
  • Pros mentioned:
    Free, Protection

    Rated 5 out of 5 stars

    Great product that came with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has done its job by keeping viruses away from my girls' laptops. We have only had the laptop for about a week. It came free with our laptop purchase, which was an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    I like how Webroot works in the background.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt compelled to make a new choice when it came to protecting my laptop and smartphone manly because my last security subscription could no longer be trusted. Webroot was recommended to me by the Geek Squad and in taking their advice. Im very pleased with the product in fact it's much easier to work with. It does it's job in the back ground without all those annoying in your face pop ups I was faced with before. Also I like how this product ties in so easily with my smart phone. It was easy to install giving me that protection we all need when it comes to searching the internet and downloading apps. I sense I'll be using this product for many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Protection

    Rated 4 out of 5 stars

    Reliable protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised...easy to install and provides a suite of reliable online protection for your devices.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Protection

    Rated 5 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used many other anti virus programs, Webroot has been the best by far! It is easy to install and does a great job of protecting my computer from any malware or viruses.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Does OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot does ok, but not 100%. I wonder if anyones does. I have a desktop that it is doing a good job on but my wifes all in one has some stuff in it she can't get rid of. Still I would not chance going without this type of security. The programs are easy, fast, it watches for bad sites, checks downloads, has site support, and is generally effective. Just beware of where you go and what you click on. This is my 3rd year using it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Subscription length

    Rated 5 out of 5 stars

    Great for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended by best buy to get this software. I had it when I purchased my laptop. needed protection for my desk top so it works well and does what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Free

    Rated 4 out of 5 stars

    Good virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues, installed it on a pc and a laptop. Came free with computer purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Protection

    Rated 4 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident this is protecting computer. It does not bog down the workings of it.

    I would recommend this to a friend