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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21615 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 21,615 reviews
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Free with laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it is free and does the job then it is a good deal. But it is kind of like elephant repellant. It hasn't caught any viruses but I don't know if it is good at detecting or I am just careful and don't encounter any.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my computer in for service it was acting slow and lost some of it's function. The Geek Squad person i dealt with checked the computer out while i waited then made some suggestions including adding the WebRoot Anti Virus software, i was given the total price up front and was told that the repair could take up to three days depending on how much they had to do this was at 11:00 am on December 19th. I received emails throughout the day updating me on the progress of my computer, at approximately 6:15 pm I received a phone call from the Geek Squad telling me that my computer was done and ready for pick up. I added WebRoot to my Wife's Lap top also, I very happy with it. The computer is working like new again. Thank you Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 4 out of 5 stars

    no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am happy with this internet security. I haven't had any issues and it has prompted me to run a scan for viruses. It works quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Security is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great addition to have this level of security on my MacBook Pro. It was provided with my Window computer purchase. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    Pretty good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received one year free when I purchased my iMac. So far this product has done everything needed of it. Could have better user interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Security against Hacking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot SecureAnywhere Internet Security (3-Device) (1-Year Subscription) - Android|Mac|Windows|iOS gives me the peace of mind that my files are safe during a time of so much malware, viruses and hacking out there.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    Did the job!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free with purchase- so it does what it should. I am in the IT industry so I also have other protection, but this program caught things!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Weroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We root has been able to protect my laptop fairly well amd if I did have a issue it was able to be helped by the geek Squad. I run my Weroot every 2 days and it is also on a continual scan. Notifies if an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection when I need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Webroot software protection I purchased from Best Buy has been great so far! It gives me peace of mind to know that my computer is protected from viruses or malware that could be detrimental to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been a Norton-guy, but decided to try Webroot Security Plus. So far, very pleased! No problems and seems to give me the level of protection I expect. I will update this review if anything changes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good basic antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how this antivirus software doesn't interfere with my other applications. Nice and tight without slowing down my other apps.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot was easy to install. I did not do it until two weeks after purchasing. Just a little disappointed that it was activated the day of purchase. So caveat would be to install it asap to get full year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came with purchase of gaming PC. It doesn't impede the performance of the machine and seems to work well. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Performance, Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works well andnebet had and issues not viruses since purchasing . Gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Seems to be working?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended and actually came with a free 6 months with our purchase. It was easy to install and seems to be working!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Best Anti-Virus I have used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used all of them and find this one to be the best. It does not hog resources and slow down your computer. Very easy to use and manage. Comes included with Geek Squad service plan for 3 computers!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time user. Very satisfied. Easy to use. Multi-license version covers cell phone. Now on my third Best Buy laptop with it included in bundle. Would prefer a 6-month credit as an existing customer

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 4 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was recommended by the geek squad. I can not tell the difference between software but I haven't had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Shima

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the Geek Squad service. Best investment! Never have to worry about repairs or security. I would recommend this to everyone. Especially for those with tech challenges or beginners.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can be annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to work the settings for a while to get it where you want it as far as the firewall strength. Everything was getting blocked that I couldn't even access my own bank accounts since Webroot was saying the sites were potentially harmful and presented a virus. These were major banks and I had used these sites for decades. Can be frustrating till you figure out how to get it to stop. Would still prefer Norton over any other, but this was included with the laptop I purchased for a year.

    No, I would not recommend this to a friend
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