Customer Ratings & Reviews

Not very techie but so appreciate Best But techs who help me out

There are so many security breaches and sadly my personal data has been involved in three to four so far. It's hard to find the right virus software. I bought Webroot Premium so that I would be alerted and could take action if necessary. So far so good. I would buy it again.

I'm in love with this. I hated Norton. It made my computer very slow.

Technician Arif was excellent. He was patient, clearly spoken, and diplomatic. He took control of the installation process and provided advice on its future application to multiple devices. He was very positive and calming about the printing problems I was having and fixed them immediately. He was thorough, expanding the services requested to all on-going issues we were having.

Trusted and provides the best protection. The extra security features are an added bonus.

Just got it but had it before. Better than Macafee

I like the way it updates itself! I woul recommend this to everyone

Great protection! My computer runs better when I scan my system with Webroot!

Great Antivirus protection very important to have.

I have been using this software for several years and have not had any issues. I decided to upgrade to Allstate Identity Theft and feel extremely secure. Customer service is exceptional and I still have yet to have any issues.

I will always use this virus with all my 4 computers

I dont know how to review this product. I purchased based on how many devices i can use and so my expired webroot stops alerting me to renew.

Virus protection good but the internet safety part slowed internet speed and little else. Customer support was totally automated with no chance of talking to a human.

A little more complicated than we thought when adding coverage to our iphones.

Very pleased. I had not heard of this before but the representative was very helpful in selecting!

Webroot is the best defender software for the PC and Mac.

havent installed it yet. still got a month on old software. i hate that webroot no longer puts a pysical disc in the box. then they went with a paper with the code. now codes are on receipts. i hate that. might look into another antivirus next time

It Does NOT Include VPN or Scam Email Protection!! If you have a home-based business or work from home, I Highly Do Not Recommend This Product!

Had tom buy it again from Amazon because the code I received from you had been used..

Pro: -Light on the system -Operates silently in the background Con: -Outdated UI -All features needs different accounts In summary, the antivirus part is good. It’s light on the system and operates stealthily in the background. I don’t even notice it running most of the time. There’s no constant pop ups for updates, promotions, or installing add ons. However, that’s all I can praise it for. The user experience is worse than other security suites I’ve used, and I’ve used plenty. The UI is outdated and not clearly explained, but it works. The components are all separated and they all are operated by different accounts, which just makes it confusing to use. The PC Security part of the suite offers the protective features you would expect from a security suite. The UI is dated, like a webpage from the early 2000’s, and is small on a 4K monitor. It takes more steps to navigate and trying to do some things is a bit confusing. It’s tabs within multiple menus. For instance, to allow a process for the firewall, you have to manually choose a file (process) under the Allow/Block files tab in the Security menu, rather than having a list of blocked processes or allow/block programs. The Backup feature was confusing and didn’t recognize my subscription. You either need to sign in with Webroot Backup and Sync or through a Carbonite account. Mine was a Carbonite account when I installed Webroot, so it directed me to download the Carbonite Backup app. It gave me a 15 day trial even though it’s supposed to be included with my premium subscription. The Identity Protection is handled by Allstate, which again is its own account and login. After registering, you can input your personal information and have it monitor your credits and financial transactions, dark web, and reduce solicitations. How much they monitor depends on how much of your personal info you’re willing to give it. The last option, solicitation reductions, just give links to other websites to manually remove your information. Password Manager is through LastPass, another account to manage. I didn’t want to set up another account to test it, so I never used their services. There’s also System Optimizer which can monitor possible hardware or software issues. It scanned my system pretty fast, but no issues were found. The support also didn’t impress me from what I saw. It’s just an automated message with links and tells you to contact the other company directly. What is offered here isn’t necessarily bad and it’s cheaper, but others do it better. The only thing you get with the Webroot installation is the system protection. That part is fine, and I like that it’s not intrusive. So if all you need is a light protection suite, then maybe just get that. All the other components are handled by too many different parties, each with their own account.