Customer Ratings & Reviews
- Model:
- F7C029FC
- SKU:
- 2300063
to a friend
Customers are saying
Customers frequently mention the Insight Plug's ease of use and compatibility with smart home devices like Amazon Echo as significant advantages. Many appreciate the remote control capabilities and the ability to track power consumption. However, some users point to challenges with the app's interface and initial setup process. A few also cite concerns about the price and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Convenience at home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love being able to control electronics from anywhere!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and works nice.....................!
I would recommend this to a friendLazy mans plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why get up to turn on the light if you dont have to?
I would recommend this to a friendIt works nicely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like having it. Mainly for the programming feature.
I would recommend this to a friendWorks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up with alexa i love it and amazon echo
I would recommend this to a friendBelkin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great outlet works good was very easy to install .
I would recommend this to a friendWemo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, works well with Alexa, third one I've bought
I would recommend this to a friendWireless solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wireless connectivity away from home and simple!!!
I would recommend this to a friendExcellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great adapter and I am glad I use to help me out!
I would recommend this to a friendGreat wifi plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Many programming options. Works with Amazon Alexa.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I got this! Awesome addition to our house!
I would recommend this to a friend- Pros mentioned:Ease of use
Disappointed - Switc not power on after power loss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the item itself - easy to setup, the reports on usage are wonderful. However, I took these out - if the outlet loses power, the switch WILL NOT power itself back on. You will need to MANUALLY press the power button on the device to turn back on, making it virtually worthless for whatever is plugged into it in case of a power outage while away from home. Apparently you can hook IFTTT calls to power it back on, but that shouldn't be necessary.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, jeffreykmc,
We truly understand how you feel that the product didn't meet your expectations. However, by design, the Wemo Insight Plug is defaulted to Off during power outages for safety purposes. No worries, we already took note of your feedback and relayed it to our Product Management Team.
Should you encounter any challenge, we have our Escalation Engineers always ready to serve you at [email protected].
Regards,
Jay
Wemo Support
- Cons mentioned:App
Unreliable Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device works great when connected to wifi, but the connection over cellular is unreliable and the app couldn't find the device many times.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Phil,
Thank you for sharing this feedback. Once the Wemo device has been configured, it should be reliable both locally and remotely. There's a possibility that the internet connection on your cellular device is not steady. The Wemo app will require a steady network in order to work properly.
If you need further assistance, feel free to email us at [email protected]. Please inlcude the link to this post for our reference.
We hope to hear from you again.
Regards,
Wemo Support
www.wemo.com
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked about 5 minutes, starting flashing red, had to reset it, worked for another 5 minutes, then completely stopped working altogether, I'm not going to get it replaced it's that bad
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Ndjoeb,
Your feedback is of great value to us and we hope that we can still change your perspective towards our product. Please give us a chance to make things right with you. You can reply to us at [email protected] with your contact details, location, and the link to this review for reference.
Regards,
Belkin Support
http://www.belkin.com/us/support
Love/hate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consistently lose signal with the Wi-Fi router even though I have a very strong router with high speeds. The people at Belkin just can't get it working properly
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Dill,
If your Wemo Insight Switch is running on its latest firmware version, you should not experience any connectivity issues. Please share with us your case number at [email protected] so we can review your case and check the workarounds provided. We'll have one of our Wemo Experts get this taken care of.
Regards,
Jay
Wemo Support
- Cons mentioned:Connectivity
Very difficult to set up. App is useless.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not purchase this item again. Very difficult to connect to wifi. Could not get the app past setup.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
It is unusual for you have challenges setting up the Wemo Insight Switch since it was designed to have a simple configuration. We'll have our Escalation Engineers assist you with the device. Send us your contact details and the link to this post at [email protected] so that we can complete your case.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
It works but support is lacking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Set up can be complicated. it does drop off the network from time to time. Range is not the best. Don't rely on the Belkin WeMo tech support, it is non existent. I submitted several tickets only to receive notifications that the tickets were closed. I never heard from their tech support. I finally figured out the problem after days of troubleshooting. There has to be a better solution or they need to support their product better.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Randy29615,
Thank you for bringing this to our attention. This is not what we expected to happen as customer's satisfaction is our main priority. Please email us your case number or contact information at WEMOCares@belkin.com so we can review and investigate on the details of your case. Also, our Wemo experts would like to make sure that the Wemo Insight Switch is working as expected on your network. Indicate the link to this review for our reference.
Regards,
Kristine
WEMO Support
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The smart plug is not reliable it is constantly disconnected from the network but work fine whenever you set rules
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
Thank you for sharing this feedback. The Wemo Insight Switch should maintain its connection once it is configured. You can try to reset and configure the device again, and make sure that the firmware is up to date to fully enjoy its features.
Should this behavior persist, send us and email at [email protected] and we'll have our Escalation Engineers assist you. Also, include your contact details and the link to this post in the email.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
Hard to program...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to program,for a novice, such as myself. Iv'e attempted twice and will have to call customer service to help me.
I would recommend this to a friendSome features don't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought to test the functionality to possible use for remote monitoring so the reports and scheduling were the most important part to me and that part doesn't work, At all. But yea I added the app to android and ios devices and from a phone while out to eat could check to see if the device (and the lamp connected to it) was on or not.
No, I would not recommend this to a friend