Customer Ratings & Reviews
- Model:
- F7C029FC
- SKU:
- 2300063
to a friend
Customers are saying
Customers frequently mention the Insight Plug's ease of use and compatibility with smart home devices like Amazon Echo as significant advantages. Many appreciate the remote control capabilities and the ability to track power consumption. However, some users point to challenges with the app's interface and initial setup process. A few also cite concerns about the price and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not sync with network. The other two types of wemos I have work fine! This type is s big disappointment.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Paulreview,
We value your time for reviewing the WEMO switch. We’re hoping you’ll give us a chance to turn things around. May we know the steps you’ve tried so far? How far is the switch from the router? If you have encountered an error message, we’d like to know what it is.
We’d be happy to receive your response via email at [email protected] and indicate your full name, phone number, location, and the link to this post.
Regards,
WEMO Support
http://www.wemo.com/support.html
- Cons mentioned:Setup
This is not easy to setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a tech savvy individual like myself, it took me an hour to set this one up. I regret buying this since i bought two of these and didnt open it until later. If i could return this now, i will and never buy a smart plug from belkin again.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Ejayboy,
Supposedly, the setup process is fast and easy if you downloaded the latest Wemo App and your phone is within your router's range along with the Wemo Insight Switch. If you still have the product and having issues with it, please allow one of our Escalation Engineers to work closely with you with the installation process. Please drop us an email at WemoCares@belkin.com with your contact details and the link to this review.
Regards,
Jay
Wemo Support
Got it for a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this to a friend as a gift, I'm not sure how well it works
I would recommend this to a friendGreat idea, poorly executed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product thinking it would make timer settings and remote control of my light easy, but the iOS app was hard to use for scheduling and the connection was always a hit and miss, not reliable at all. I returned the product after using it for a week. I will wait for future releases.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, whacknut88.
We appreciate your assessment of the WEMO Insight Switch. Our apologies for any inconvenience this may have caused you. Should you need any Belkin assistance in the future, do not hesitate to email us along with a brief description of your concern as well as your contact details (full name, phone number, and email address). Our email address is [email protected]. We look forward to assisting you.
All the best.
Sincerely,
Belkin Support
http://www.belkin.com/us/support
So far it works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little fussy to set up. Once done It seems to be good
I would recommend this to a friend- Cons mentioned:Connectivity
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and exchange. The new one worked for 2 weeks and even after the update became undetected from my cellphone and alexa.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Abuyer,
It's odd that the Wemo Insight Switch will show as undetected after the firmware update. Please get in touch with us at WEMOCares@belkin.com so we can have the product checked further by our Wemo experts. Indicate your contact information and the link to this review for our reference.
Regards,
Kristine
WEMO Support
Google home integration does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to set up integration with google home. Use voice commands to turn on and off the switch. Google home does not recognize this device.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Ravi,
The Wemo Insight Switch is one of the supported devices of the Google Home. Check out this article to know how to properly link both devices: http://www.belkin.com/us/support-article?articleNum=224185
For further assistance, please email us at [email protected] with your phone number and the link to this post so that we can have our Experts assist you.
Regards,
Irish
Wemo Support
Poor Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My insight switch worked great until a firmware update, once the firmware update was installed, the device no longer worked. I tried a factory reset and still would not work. I spent well over an hour online and phone working with the technical support. They simply did not want o acknowledge that their device was defective. The device was great, but Belkin's lack of support is steering me towards other brand smart products.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Kgtgv4,
This shouldn't happen as a firmware update helps ensure proper functionality of your Wemo Insight Switch. Please email us your case number or contact information at [email protected] so we can check the details of your case and have it prioritized with our Escalation Engineers. If proven defective, we'll help you process a replacement. Indicate the link to this review for our reference.
Regards,
Kristine
Wemo Support
Inconsistent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It lost connection to the Wi-Fi too frequently. When it was connected the setup worked inconsistently.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi. Thank you for sharing this feedback with us. There could be a lot of factors involve that has caused this problem with the Wemo Insight. We'll help you figure this out. Just send us an email at [email protected] so that we can assist you further. Please include the link to this review in the email We hope to hear from you soon.
- Pros mentioned:Ease of useCons mentioned:Price
Works as advertised!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As stated in the title, works as adverised. When I got it, I followed the instructions inside the box. Downloaded the WeMO app. Plugged the Insight Switch in. Through the app, I pointed it to my network and it was able to connect fairly quickly. Next thing I did was let it go through firmware updates. Apparently there were two updates. After that, it was ready to go. To note, as of this review and since I got it, there were two app updates. So it appears they are active with the app and switch. I bought it for my espresso machine, a Rocket Giotto Evoluzione V2. It is 15amp/110v and 1200 watts. It takes a good hour to warm up before pulling the first shot. I wake up at 4:30am and I don't have time to wait for it to warm up so I started research for timers and chose the WeMo. Once set up, I went back into the app and set the rules (your on and off times). You can set a bunch of different rules. For example, my Weekday rule is the machine will turn on an hour before I get up and turn off about an hour after I leave. I set up an After Work rule to come on an hour before I get home and stay on til about 6p.m. (not a good idea to drink espresso after 6 unless you want to write operas at 2am). I then have a Weekend rule set up to turn on and basically stay on during the day. You can pretty much set any type of rule you want. Select days and select times. If I was in a situation where I got to go home early before a rule started, I can go in the app and manually turn on the machine from wherever I am and I have and it works. By the same token, I can manually turn the machine off, overriding a rule. The range seems to be pretty good. My router is located in the living room and obviously the machine in the kitchen. A room away with a wall separating the router and switch. I also have the WeMo plugged into a surge protector which is located underneath a coffee cart where my machine resides. So it's not even out in the open. So the range for me is very good. Even impressive. Some minor nitpicks. Little pricey. The directions were minimal. I didn't see any instructions on how to set up rules but it appeared intuitive enough.
I would recommend this to a friend Not that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to get it to install and work with the app. Frustrating experience.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Paceman,
Definitely not the experience we want you to have with our product and we’ll take this chance to help you out. Here’s a guide on how to set up the WEMO Insight Switch: http://www.belkin.com/us/support-article?articleNum=80142
For further assistance, feel free to email us at [email protected] with your contact details, location, and the link to this review for reference.
Regards,
WEMO Support
www.wemo.com
sync not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looses connection to the wifi and google home periodically
No, I would not recommend this to a friendDo not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if I can give a 1/4 star I will. This product never remember my wifi setting even though I check save wifi. I have input the setting almost everyday. Disconnected to my wifi always. I wish I can get my money back or get a replacement that work, This is junk.
No, I would not recommend this to a friendunable to get it to work properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would get it all set up and working then it would quite and would have to do it over again. I know there are good reviews out there but I just could get this one to stay connected. I have other bluetooth items that I have no problem with.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
Thank you for bringing this to our attention. Allow us to have our Second Level Technicians get in touch with to assist with further isolation and troubleshooting to resolve your challenges.
Just send us your contact details at [email protected] along with the link to this post so that we can escalate your case.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
not ready for prime time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works most of the time, but reliability is an issue
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi AAEagle,
We appreciate the time you spent in sharing your experience with us. Did you run an error message on the WEMO app? We would be grateful to get more details from you about what happened and provide possible solutions. Please send us an email at [email protected] with your contact details, location, and the link to this review for reference.
Regards,
WEMO Support
Can't get it to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I turn it off I have to reinstall it - Won't work remotely because of that = don't know why it won't stay connected. Not what I expected. I know the reviews are great so not sure what's going on with this one.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
This is an unusual behavior for the Wemo Insight. Make sure that the firmware is up to date and that it is not too far from you Wi-Fi to reconnect.
We can have our Second Level Technicians check this further to make sure. Just send us your contact details at [email protected] along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
This is my 2 one. The 1st worked fine unti update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought this second one. The app did an update. Update & the first one does not work The app does not support this item . I adding a device, but it will not locate. I wish I had not bought the second one, or loaded the update.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, CalL,
Adding a second Wemo device and updating the unit's firmware should not affect the performance of the first Wemo Insight Switch. Please get in touch with us at [email protected] so we can get you over to our Wemo experts. They'll take a closer look at what happened and help you get the first Wemo unit to work again on your network. Indicate the link to this review for our reference.
Regards,
Kristine
WEMO Support
Doesn't work half the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Half the time it's not connected to the wifi-fi and I have to turn it on and off. Do not buy this product if you're planning on using it to connect to Amazon Alexa.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, dino3456,
Try to relocate the Wemo Insight on an area with less interference. Also, to optimize its performance, make sure that it's running on the latest firmware version. Moreover, the device should work fine with Alexa; share with us more details at [email protected] with your phone number and the link to this review. We'll lend you a hand from there.
Regards,
Princes
Wemo Support
Horrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product...would not stay connected and or was "lost" and couldn't find....also when connected it chose when to turn on and off by itself
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, music,
We're glad that you brought this to our attention so we can take a closer look at this connectivity issue with your Wemo Insight Switch. Please drop us an email at [email protected] with your contact information and the link to this post. Our Escalation Engineers will take care of this.
Best regards,
Jay
Wemo Support
Could never figure out how to make it work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could never figure out how to make it work plus the directions were not helpful especially with the small print
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi. Thank you for sharing this feedback. For instructions on how to set up the Wemo INsight Switch, you can refer to this link: (http://www.belkin.com/us/support-article?articleNum=80142). If you need further assistance, just email us at [email protected]. Please include the link to this review in the email. We hope to hear from you soon.