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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 96 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use and integration with Apple HomeKit, as well as the inclusion of Thread technology, which offers a smoother experience than Wi-Fi-only models. However, some users reported issues with compatibility and connection reliability, particularly when using Apple HomeKit. A few customers also mentioned challenges with the setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 96 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for me, nby jist using the app or Apple Home. I can’t complain at all.

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Jcave,

      Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Our phone support team is just a call away should you need assistance. The Wemo hotline number is listed here: https://www.belkin.com/us/support-article?articleNum=55022, or email us at [email protected].

      Regards,

      Carl
      Wemo Support Belkin

  • Pros mentioned:
    Thread

    Rated 5 out of 5 stars

    WEMOs with Thread

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several generations of WEMOs in my house. I’m slowly replacing the oldest ones with the Thread enabled versions. These set up easily and are working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home safety.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is so easy to setup and use. Allows me to help deter breaking and entering as it helps fool thieves.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Has one job and does it well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a thread-compatible smart plug for Apple HomeKit, you can't go wrong with this one. It's very simple to use: just plug it into a receptacle and plug your appliance into it. PROS: * Manual switch on the side * Small enough to put two on a duplex outlet * Simple setup CONS: * It would be nice to have an option with the outlet on the side so it didn't stick out so far from the wall when something's plugged in

    I would recommend this to a friend
  • Pros mentioned:
    Homekit

    Rated 5 out of 5 stars

    Perfect device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with HomeKit. Smart home stuff is hit or miss in terms of frustrating experiences. This works perfectly however.

    I would recommend this to a friend
  • Pros mentioned:
    Thread

    Rated 5 out of 5 stars

    Great little plug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it got thread. Eventhkugh i cannot say any doference its nice to have. Great product

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Warning - Works with Apple Homekit Only

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should state that this plug only works with Apple Homekit and iOS devices, and that it does NOT work with the Wemo app, Alexa, Google, etc. Very disappointed with this limitation. Probably works great but my home is set up for Alexa, so I will never know.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Wemo Smart Plug with Thread

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these, and one of them keeps losing connection even though it’s in the same room as the modem and router. Totally disappointed especially with what they cost, you would expect a better product.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi Wiley,

      We understand the challenges you are experiencing with your Wemo WSP100. We want to make sure that both smart plugs perform as they should. Please call our Phone Support Team directly through our hotline numbers found on this link, so they can have your devices and setup further examined: https://www.belkin.com/us/support-article?articleNum=55022. Alternatively, you may also reach out to us through email at [email protected] instead for assistance. Just make sure to include sending your contact details and the link to this post for our reference.

      Regards,

      Lance
      Wemo Support Belkin

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Thread enabled plug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A responsive plug that stays attached to my system and reliably performs as expected at a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price to value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HomePod application works pretty consistently. Very good price to value. A little finicky to configure, but Belkin has improved the reliability over time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Next generation of smart plugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Universally compatible, eqsy to set up, low latency. In short, it justifies thebadded cost because its future proof.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wemo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it for the Christmas tree. Works well with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and doesn’t require additional accounts and passwords, or the need to connect to the wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheers

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i they dont have is an automated timer. That would be fantastic!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Great when it works, pita when it doesn't

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreliable when using apple homekit. Needs constant unplugged/replug. When it works, response time is pretty fast.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but losses signal here and there and really hard to pair with the phone

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Roger,

      Help is here! Please send us an email at [email protected] with the following information and we'll continue to assist you from there:
      • Serial number of the plug
      • Model and firmware version of the plug
      • Your personal details
      • Link to this post as a reference


      Regards,

      MJ
      Wemo Support Belkin

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Homekit device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent with HomeKit and easy to use in the app with devices

    I would recommend this to a friend
  • Pros mentioned:
    Homekit

    Rated 5 out of 5 stars

    WeMo smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Apple HomeKit. Responds to Siri commands.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Poor product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are actually terrible. Frequent connection issues, and it's difficult to re-establish connection. When it works, it works fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best smart plugs out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used this brands smart switches. This is my sixth one so far and they are the only ones that I use. They're really good quality and work really well.

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi ColdPhantom,

      We’re glad that you enjoyed your WeMo Smart Plug with Thread. We can’t wait to welcome you back for another fantastic experience.

      For assistance, you can email us at [email protected] or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.

      Regards,

      Kyla
      Wemo Support Belkin

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