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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 96 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use and integration with Apple HomeKit, as well as the inclusion of Thread technology, which offers a smoother experience than Wi-Fi-only models. However, some users reported issues with compatibility and connection reliability, particularly when using Apple HomeKit. A few customers also mentioned challenges with the setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 96 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great HomeKit Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a HomeKit compatible plug to transition from using Amazon Alexa plugs, and I had decided to buy this plug. So far, it works with HomeKit and my Apple devices very easily. I was able to use the Home app on my phone to set it up without using any third-party apps, which I was trying to avoid. Switching it on/off happens quickly, even though I don't have any Thread border routers. Overall a great plug.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Thread

    Rated 5 out of 5 stars

    Love our wemos!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my wemos! We use them for all our Christmas lights. Really like that it also came with Thread. Setup was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Thread

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup with HomeKit and established a thread network. Setup an automation with an Ecobee sensor that works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEMO

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wemo is great and compatible with Alexa, I would recommend this.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    Smart Plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not stay setup. Every 3 to 4 days I have to pair it to my iPhone again!

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi Punky,

      The behavior of the plug is quiet unusual. Make sure that it runs the latest firmware and gets optimal signal from the network for further isolation. For further diagnosis on the challenges that you have, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.

      Regards,

      Carl
      Wemo Support Belkin

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fails to work about one out of ten times even though the hub and smart plug are less than twenty feet apart and in the same room. When that happens, it needs to be manually reset, which solves the problem, but defeats the whole purpose of a smart plug. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Rick,


      We hear you and let's have our phone support be in touch with you so advanced troubleshooting can be performed. Our support hotline can be found here: https://www.belkin.com/us/support-article?articleNum=55022



      Regards,

      MJ
      Wemo Support Belkin

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Avoid Wemo if you got google home.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wemo and Google are about to drive me insane. Google home keeps dropping these plugs, not to mention, getting them to work with Google home via smart things was a pain. Avoid Wemo if you got google home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works flawlessly. Use it to control a grow light for my wife’s orchids.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WeMo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were difficult to set up through HomeKit out of the box. After a series of resets, they finally connected after a few minutes. I purchased two of these after having an older, larger WeMo plug that works flawlessly. The WeMo minis constantly fail, show up as "not responding," fail to trigger upon automation, turn on and fail to turn off, etc. Save your time and hassle, and use a different product. After battling with these for over a year, I am currently replacing them with a different brand, as I am sick of the headaches.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, smash,

      The behavior of the device is far from expected, and we'd like to check this out further. For further diagnosis on the challenges that you have, please call our Wemo phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.

      Regards,

      Carl
      Wemo Support Belkin

  • Rated 5 out of 5 stars

    WeMo Smart Plug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WeMo smart plug is very easy to setup and has been reliable. I have bought more and will continue to use with Apple Home.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Updated Product has No Compatibility

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the old version of wemo, and they are copatible with the wemo app, google assistant and apple home kit. This new plug only works on apple homekit. It doesnt even work with the wemo app. Virtually worthless device

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable HomeKit enabled plug

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. shows and comes up as good Wifi strength with no connection issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wemo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great for my Christmas tree & ornaments.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love these and recommend for anyone wanting s sm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are the best, I have one for every lamp in the house! Even bought the dimmer ones for my living room. Works gray with Apple, I just tell Siri to turn on a room and it does it automatically. I can go onto Wemo app too while I’m out of the vicinity and click on rooms for security purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Apple plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection great for Apple products !! Highly recommend !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertized

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with the Apple HomePod 2 and Siri,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home kit plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! I bought this and was not sure it would work with my apple home kit. It works great! It is a true plug and play device. Installed and quickly added to my network. I use it on my perculator. Enjoy great coffee in the morning, auto on and shutoff

    I would recommend this to a friend
  • Pros mentioned:
    Homekit

    Rated 5 out of 5 stars

    Perfect for my use!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Wemo smart plugs before. They always work as intended. This time i used them to connect a pair of water fountains in my foyer. The HomeKit interface make connecting to my smart a snap.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Wemo Plug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning this product because it only works with Apple HomeKit OS. Not compatible with Google Home.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi,

      That’s correct. The Wemo WSP100 is only compatible with Apple Homekit. If you have another Wemo device that you need help with, feel free to contact our support hotline, found here: https://www.belkin.com/us/support-article?articleNum=55022.


      Regards,

      Kyla
      Wemo Support Belkin

  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Simple automation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as promised once I got it set up. It didn't find the connection automatically but I was able to do so manually and I like using it and will probably buy more down the road as needed.

    I would recommend this to a friend
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