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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 96 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use and integration with Apple HomeKit, as well as the inclusion of Thread technology, which offers a smoother experience than Wi-Fi-only models. However, some users reported issues with compatibility and connection reliability, particularly when using Apple HomeKit. A few customers also mentioned challenges with the setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 96 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for HomeKit Users

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY EASY setup for HomeKit users. Love that it does not require another app to setup and sets up in about 2 minutes. Love products that just work as you’d expect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent if you don’t want to get up and turn off the light switch or for my instance, turn off the Christmas tree every night  turn off the tree by phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Updated device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up! Didn’t have to scan anything to add to my HomeKit. Just held my phone near it and followed the steps.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will not connect after firmware update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to Apple HomeKit. Then wanted to do firmware update. Completed firmware update but woould no longer connect to Apple HomeKit. Tried resetting. Tried Wemo app. Nothing works. Evidently the software on this plug is a piece of garbage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the WeMo smart plug so I can verbally shut off lights or turn them on without being in the room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up! All of the semi products have been a great addition to my smart home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wemo great smart plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to set up with thread. You just need a border router. No problems so far. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Homekit

    Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Great with HomeKit. Have several now for multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great plug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Connects easy with our apple home system for our house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few of these to set up my lights in the garage and were easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for what u need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to If u need to operatate a socket with ur phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lamp controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up with Home Kit. Great for turning on/off lamps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these smart switches. I have them all over the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WEMO PLUG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. It just work with my hue, siri, and HOMEKIT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for HomeKit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the Apple HomeKit! Very easy to use and install!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out great for every day use and holiday items

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Plug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy accessory to connect to my Hue light system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent if your home supports Thread

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are most reliable smart plugs I’ve ever used, though Thread is the key element. If you have an Apple TV 4K 2021 or later or a HomePod mini to function as your Thread hub, youre all set to add these to HomeKit and watch them effectively never go offline. Love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to work on a schedule. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, DavidG,

      We appreciate you posting a review! Please call our Wemo phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022. Allow us to sort things out and aid in experiencing the best out of this device.

      Regards,

      Carl
      Wemo Support Belkin

  • Rated 1 out of 5 stars

    Complete junk - avoid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t even set up with homekit with an iphone 13 pro. Choose another vendor.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi NickNam3,

      We would like to have our support team help you set up the Wemo device. To speak with the team, please call our hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.

      Rest assured that we have taken note of your feedback and shared it with our team.

      Regards,

      Kyla
      Wemo Support Belkin

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