Customer Ratings & Reviews
- Model:
- WSP100
- SKU:
- 6505916
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers are pleased with the ease of use and integration with Apple HomeKit, as well as the inclusion of Thread technology, which offers a smoother experience than Wi-Fi-only models. However, some users reported issues with compatibility and connection reliability, particularly when using Apple HomeKit. A few customers also mentioned challenges with the setup process.
This summary was generated by AI based on customer reviews.
Slow to respond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup "argued" with me, but when it finally responded, setup was easy. My two stars come from the slow and inconsistent response times. Anywhere from one second - which is great - to as long as five or six, which is not. My border router (Apple TV 4K gen 2) is about 15 feet away, and this was the first device. So, it is not a traffic issue; it is just slow. I am taking the two I bought back to Best Buy and will find another brand.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi there,
We appreciate the time in posting a review! This is not how the unit is expected to work and we'd like to dive deep into his before setting them aside. Make sure to run the latest firmware to all Wemo units and check if they get optimal signal from the Wi-Fi network. Our phone support are eager to assist as well on this matter. You can contact them directly through the hotline numbers listed here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Wemo Support
Easy Set Up Smart Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this smart plug to automate and remotely control my Christmas lights this year. The HomeKit compatibility makes the set up and use easy to do on iPhone.
I would recommend this to a friendWeMo Smart plug
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wemo smart plug is aw to have you can control any devices you have I like that I can control my Christmas lights with the plug and it works with Apple HomeKit
I would recommend this to a friendGreat smart plug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our Third wemo smart plug around the house! A little pricy but works well with apple home kit and google home app!
I would recommend this to a friendWorks well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 10 of these around my house to control some lights and floor fans. They work well together on my Apple Home app.
I would recommend this to a friendThought it was a good product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a long time Wemo user and loved there products. I have to say this has been the worst experience I have had. Purchased this product as I was thinking it’s going to. E flawless like the other 8 I own, I was wrong. Took some time (45 minutes of factory resets) for me to get it setup and finally registered with HomeKit. All registered and was thinking I am I. The clear. I was wrong. About 80% of the time the product is not communicating with HomeKit and I have to reset it again. I also never switched over to thread protocol and the only way to get it to sometimes work is when it’s connected to Bluetooth. I purchased two identical ones and both have the exact same issue. Product is being returned and I am going to a competing product.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, KevinD,
Certainly not what we had in mind for your product experience. The Wemo Plug with Thread is a Thread device as well as a HomeKit-compatible product. If the plug cannot detect any other Thread-enabled devices in the network, it will default to a Bluetooth connection (which is slower). If you would like to speak with our 2nd Level Team about this further, please call our support hotline, which can be found here: https://www.belkin.com/us/support-article?articleNum=55022
Regards,
Mara
WeMo Support
Great if you only use them a day at a time...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning. I have lots of the OG Wemo plugs that work great with HomeKit, and show up in the app, etc. These suck: You can set them up, they work, etc....but they never appear in the Wemo app - even though they tell you to use the Wemo app (The app never sees the device after setup). It does appear in HomeKit, and works - for about a day. ...then you are in HomeKit "No Response" hell.....until you completely factory restore the plug, set it up again, then you get another day or two.....Awesome! NOT. I do have an Apple TV 4K latest gen that does Thread......but these things never worked consistently. Bye bye Wemo! BTW - I REFUSE to call their support - I have done it in the past - TOOK FOREVER....nope. Very disappointed. Thread tech stinks.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, BradleyD,
Thank you for the honest feedback. The Wemo Smart Plug with Thread is designed to work only with the Apple Home App, not the Wemo App. We would like to have the "No Response" in the HomeKit App checked if you would allow us. If you want to proceed, please send these details to [email protected].
- MAC and Serial numbers of all WSP100 units involved
- Make and Model of all home hubs (Apple TV's, HomePods, iPads)
- The distance of the plugs to the hub.
- The link to your review for our reference.
Looking forward to hearing from you soon.
Regards,
Mara
WeMo Support
Reliable and fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you are using thread and this will be reliable and fast
I would recommend this to a friendWemo Thread
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you want something to work with HomeKit look no further then memo.
I would recommend this to a friendHard to set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up; ended up returning it and exchanging for Amazon smart plug.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi MauraV,
We have taken note of your feedback on the Wemo WSP100. If you have other Wemo devices that you need assistance with, feel free to contact our support hotline, found here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Kyla
Wemo Support
- Cons mentioned:Compatibility, Connection
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wemo is total crap. Unreliable and not durable. Impossible to reconnect after resetting. Just threw 4 of them away.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi CraigS,
We hear your feedback about your Wemo WSP100 and we want to be able to help you out with your concerns. If you still have your Wemo devices with you, we’d like to have our Escalation Engineers take a closer look at your devices and setup. Please reach out to us through email at [email protected] for assistance. Don’t forget to include sending your contact details and the link to this post for our reference.
Regards,
Lance
Wemo Support
Nice form and app enhanced features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have.Pairs well with other sony speakers. Good for movies too.
I would recommend this to a friendWeMo Smart Plug with thread
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived quickly. Easy to set up. Works great! Will buy more.
I would recommend this to a friendWorks as advertised but increases energy useage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered three of these smart plugs. They worked exactly as intended, but after a month of usage my power bill more than tripled because of them. I had to stop using them immediately. Poor product and Wemo was of no use in rectifying the issue either.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi there,
This is totally as unexpected behavior of the units! We'd like to check this out further and review what happened during your support contact. With the link to this review and your previous support case number, please drop us an email at [email protected]. Our Product Experts are eager to assist on this matter.
Let us make things right for you!
Regards,
Carl
Wemo Support
Dishonourable Mention: A Product of Virulence
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Through our corporation's lengthy testing and review process, the WeMo product line has been discovered to possess inunmerable flaws; particularly, when the smart plug was actively breached upon evening 67 of a 90 day durational examination. Utilizing such a device, at least within its present form, fully permits malicious actors upon the most hardened of networks. When brought to Belkin's attention, the WeMo division - a sole, minute teachnological team - were remarkably difficult in communication. Moreover, and of a vital nature, Belkin refused to honour the item's warranty. We are actively engaging with TP-Link, and the company's Kasa line of products, at this juncture; such maintaining to be a wise alternative, thus far.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi there,
We totally understand how you feel about this. If you would like to speak with our Product Experts team about this further, please call our support hotline, which can be found here: https://www.belkin.com/us/support-article?articleNum=55022
Regards,
Marie
WeMo Support
Awful, Doesn't work with Android.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful, Doesn't work with Android. Will have to return it. Very disappointed belkin no longer suppots android customers.
No, I would not recommend this to a friend