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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 723 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the 40" Class LED HDTV for its exceptional picture quality, affordable price, and easy setup process. Many users have commented on the clarity and sharpness of the picture, making it an enjoyable viewing experience. Additionally, customers have praised the TV's size, describing it as the perfect fit for various entertainment setups.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 723 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the $, But Purchase a Sound Base ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all the prior reviews, and knew what to expect. I thought, OK, the sound is an issue for most. I got the item home, hooked it up and the picture quality was excellent, the sound was horrible (actually unbearable). I web researched about the sound quality on Flat Screen Tv's and found that ALL of them have horrible sound and require some sort of sound system to make the TV's bearable. Since the Flat screens are so thin, they can't include good sound systems inside them and We consumers need to purchase additional equipment to get the sound we can tolerate. I then researched sound bars etc (so many price points and choices). I decided to try a local Walmart and scored an incredible SOUND BASE. Yes, It's not a sound bar, but a Base in which this TV fits perfectly on. I was going to return this TV to BB if I could not find a solution to my 'sound' dilemma. This Sony Product (FWSA205E) http://sanyo-av.com/product/product.php?id=546 did the Job and now I am completely satisfied with the TV purchase. One note: You will need to purchase a Audio Optic cable ($16) to get the TV and Sound Base to work together. Installation on the upgrade was quick and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great everyday tv flat screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third Westinghouse tv. Always dependable Clean sleek design NO fuss.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It's easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's affordable, nice picture quality, user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    A good device for a bargain price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked into Best Buy ready to buy a 40 inch TV for the bedroom. My two primary metrics were A) to find one that was preferably full HD, and B) to find one at a bottom dollar price **without** going for an unknown (or known lesser quality) brand. I wandered the entire television section of the store, and I finally ended up at the "open box" section because the prices were much more reasonable. I got to talking with one of the sales reps there, and I commented on the surprising number of mainstream brands that were in the open box section labeled as refurbished. It was indicated to me that these refurbished units are mostly customer returns for one reason or another. I had no problem with that, I am relatively nerdy and quite comfortable with setting up electronics, and was OK with the factory warranty as being sufficient to shake out any problems a refurbished unit might have. During my travels through the store, I had seen this Westinghouse unit with the same size and specifications as all the other brands, so I asked the sales rep how often they saw Westinghouse TVs come back in as returns compared to the larger name brands. That kind of stopped him in his tracks, and he said "you know, I don't think I've ever seen a Westinghouse get returned!" He even called over a coworker and asked him the same question, and his coworker also had never seen a Westinghouse TV get returned. Well, considering this is just the extra TV for back in the bedroom, that was all I needed to hear. Brand-new, with full warranty, it was still far less price than even the refurbished units of the bigger name brands. I brought it home, was pleasantly surprised to see a very well packaged device along with a well written manual as opposed to the poorly translated "Engrish" manuals so common to the low-end brands. I must admit, I had somewhat low expectations considering the extremely low price, but other than a sensitivity to lesser quality HDMI cables in one of the HDMI input ports, this TV has now been functioning flawlessly for a few months. I specifically waited for a period of time before writing this review just to make sure it wasn't going to go up in smoke soon after I bought it. It's true, there are a few rough edges in the programming, some clunky operational quirks, and if I were to give it any single negative mark, it would be for the rather loud audio "pop" that is audible on unit power up. However, that pop is only heard when you have an external audio system attached. The included stand and rather amusing outrigger "stabilizers" are rather shaky, but if this television were mounted to a wall unit or anything similar using the VESA mounts, that lack of stability would be a non-issue. All in all, the picture quality is good the ease of operation is acceptable, and for the money, you simply cannot. Check back with me in six months or year I will see if it's still running as well :-)

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Light weight, but heavy performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to use, crisp color. The price was good for this size TV and I like it. There are two tiny vertical lines on both side that come and go off some times. Volume is low some times with some TV channels. Generally, it's nice TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall quality and picture is great. Crisp images, easy set up and use. I only have one complaint, volume... After increasing volume 1/3 off the way, the volume is nearly the same level even if you attempt to increase. Consider a home theater sound purchase along with this and you shall be satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Happy for the most part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is tv is only 35.5" wide, perfect for my cabinet. Picture is good. Scanned & found Air Antenna channels that my older WH 32" 720 couldn't find (that's odd, but super!) The sound has been sacrificed, a lot. Happened to have inexpensive surround sound sys that plugs into headphone jack so the volume is controlled by the tv remote (problem solved.) Remote could be better. Buttons rarely used are large and obvious while buttons used frequently are tiny. I need to put my glasses on to tell volume control from channel selection. Mashing them does not always get a response. Maybe it's new and needs to be broken in. For the price, I am happy and would recommend it. Other brands similarly priced have shortcomings too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Affordable with Great Picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a youth pastor and was turning a room into a new youth room. I bought two of these tv's for the youth room for worship lyrics to be seen by the congregation and for the singers on stage to see it on the back wall. During hang out time we hook up the 360 and the PS3 and the picture is perfectly clear. The picture is bright and the controls are easy to operate. Another plus is the tv is super light. I hung both of the tv's without any assistance. Will be purchasing more as the need arises.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these televisions and had them shipped to my home for Christmas. One TV arrived with a cracked screen. Exchanging was easy and without complication from the local BestBuy store. TVs were easy to install and the kids love them. Should have purchased a third for outside. The refresh rate is not as high as I would like it, but it's for 9 year olds. Good picture, easy to use menu.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is my third Westinghouse TV in use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Westinghouse TV and I'd buy a fourth. I own two 40" like this one, and a 46 inch. I love my older 40 inch, a great product for the price. But I was surprised that the slightly newer unit, has a slim edge with the picture appearing to to have no end and simply expand into the room. It doesn't "fade" instead it has the illusion of a much larger screen. The picture is crisp and the sound is good, (although not quite as loud as I'd like with an A/C unit running,) and has many features associated with far more expensive units. I watched for this to come on sale and I scarfed it up...a great buy at normal price- even better with a discount. I live in a large house. When the next older TV goes, I'll buy another Westinghouse.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great tv for the $, remote and outputs lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a secondary tv to put up in a game room for the teenage kids. Wanted an inexpensive tv so that in the event they happen to cause damage to it, it would not make me totally regret buying it. The display looks great for $220 and that is exactly what I bought the tv for. However, I must point out that the remote control that come with it foes not work very well. While directly in front of the tv only 2ft away I still have to press some buttons multiple times. Back away to the chair across the room and it is more difficult to use the remote. No matter how inexpensive the tv, the remote should still serve it's function. Lastly, the only audio output this TV has besides HDMI is an Optical port. While both of these are great, the 5.1 bookshelf stereo I previously had hooked up to my old tv cannot be used for surround sound tv anymore becuase it only has component connections. I recognize this is not a problem of the tv, but I am disappointed none the less.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is very easy to setup. Color is great, sound is good. Works great as a computer monitor too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great buy for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv on Black Friday for $199.99 and I'm so happy with my decision. There is great clarity to the tv and it has pretty decent sound. I wouldn't advise the tv for gaming due to it being 60hz, but everything else meets my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this tv for my son's room because he earn it for doing great in school. He is a gamer, so the picture quality was very important in my book. 40" 1080p for $219 was worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is just the right size without too much bulk. It has provided what we needed for it's daily usage, sometimes up to 24 hours per day. The picture is clear and the television is easy to operate. They price was right and if I had room in my vehicle I would have bought more than the four that I did buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Good quality for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for an inexpensive tv for our spare bedroom. The sales associate said that he owned this one and he thought it was pretty good. The price was right. It has a good picture on it. Works perfect as a secondary tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, nice features and very easy to use. TV picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV had a excellent picture was very easy to set up. Using it as a spare to catch on air reception from local channels via attic antenna. It automatically scan reception for available channels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Great Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV right after black Friday at Best Buy and it was a great buy for an Xmas gift for my son. Great quality. This is our 2ND Westinghouse TV and we have never had any issues with this brand and they are great quality for the low price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV for this price point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this on clearance thought it would be perfect for my daughters room, and it was. clear picture, easy to use and easy to install and hang.

    I would recommend this to a friend
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