Customer Ratings & Reviews

Bought it a year ago and we have had nothing but problems. It is not a lemon, it is not defective. It is designed horribly. If anything, and I mean anything, touches the back wall of the freezer, it will ice over and then drip into the fridge. If any water spills from the ice trays onto the bottom of the freezer, the very thin gaps in the bottom back of the freezer for air circulation will freeze over. Read the other reviews here about the water dripping from the freezer to the fridge. They are all caused by the freezer vents icing over if even partially blocked. I have tested it and it will work as expected if you have very little in the center of the freezer, but that makes the capacity about 50% which is useless due to the size already. I have to constantly unplug and defrost and start over. It is all a giant design flaw. I am buying a different brand and this one will hit the landfill.

Went away for New Years weekend, the unit was working, all was well. Come home Jan 02 to a defrosted mess. Freezer completely defrosted, all contents stinking, leaking, same in the refrigerator compartment. All spoiled and stinking.

If zero stars was an option believe me I'd go negative 3. This fridge broke down after 5 months. During the 5 months it worked "OK" at best. The compressor broke down and the service technician sent by Whirlpool said 2 weeks to get a part. A fridge worth of Spoiled food and the extra expenses of having to buy food for the day and nothing Best Buy could do. Spoke to representatives at two locations and a phone service representative who all essentially said "only with geek squad protection can we help....and only after the manufacturers warranty expires". Complete nonsense and im utterly let down by best buy. I will NEVER buy a major household appliance through them nor will let any family member do the same. Thank you for helping out Best Buy.

good size, have it installed in my parents garage as their secondary for all the extra stuff pops buys.

I had the fridge for a few days and I must say that this was great. The only issue is that I definitely underestimated the size, I returned it as it was much smaller than I anticipated, this fridge seems like it's meant for 1 person or two at most.

I bought this last year and I am very happy with the purchase so far. Just what I was looking for.

Perfect size fridge. We needed just this suze to fit in our space, but happy that it has enough room for our vacation home.

Great purchase even if it’s smaller but enough for 2people grocery, compared price quality I can tell it’s worth it

Refrigerator lasted about 2 months before it went out. The compressor burnt out. They did send a texh at no cost thru the manufacturer. The tech ician explained this was a common issue with a batch of these Refrigerators still working with no issue. Lets hope it stays that way.

Easy installation and hookup. A little smaller than I wanted

This a major appliance - for it go from 3/22 to 5/23 (1 year and 2 months) and then die is absolutely unaccepable. I swear companies design these to fail after the mfg warranty.

Great find! It serves as a secondary refrigerator during these interesting times! Small, compact & easy to use!

Purchased in August. Freezer is now not working. Fridge seems to be heading towards not functioning as well. Threw away all of my frozen goods. Bad quality.

Purchased in June 2021. Doors do not provide confidence that they will stay shut. Don't expect help with lighting inside. Starting pooling water on shelves in month 9 of ownership. Can't find support for this problem in manual or online. Poor choice for a second refrigerator.

Great size, VERY quiet. Perfect for small spaces or as a 2nd refrigerator. Adjustable shelfs, and a vent control to adjust freeze temp. Digital controls and LED lighting are very nice!

Purchased this refrigerator for one of my houses and so far its been great. Thank You

It looks great in my tenants efficiency. It’s really quiet and it’s the perfect size. Super spacious! The deliver was quick and easy and the delivery team was Courteous

What a great addition to our home - an extra refrigerator in the garage which is so helpful during family gatherings & the holidays! Just the perfect size - it’s been a great help!

Whirlpool 13 cu ft refrigerator works as it should. I added the ice maker and it is performing as it should.

This particular fridge is one of the fridges of all time