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Customer Ratings & Reviews

Your price for this item is $944.99

Customer reviews

Rating 4 out of 5 stars with 43 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, and capacity of the 28-inch Wide Refrigerator. Many appreciate the design, quiet operation, temperature control, and lighting. However, some customers have expressed concerns about the freezer performance and door seal. A few have also noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 43 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, bright led lighting and keeps things fresh for long periods of time. It opens on the left but has the option to switch sides depending on which side you prefer to open from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and the black stainless steel, it’s a really good looking fridge!!I would rate it 9 1/2 stars out of ten the half star if it only had a light in freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very Good Fridge for Smaller Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge. Functions well and very spacious. Perfect for a small space. The black stainless steel really goes well with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great. No complaints here. Bought it for my mother and she is very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. It fits perfectly in my kitchen and the color is absolutely beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool - 17.7 Cu. Ft. Top Freezer Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator for price. Fit perfectly in our small basement/family room area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with lots of room. I bought the black stainless steel and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’s a great fridge and freezer I’m very satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Small refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the money. Bought it for a rental unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color and works great. No complaints on this appliance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool, not for Americans anymore.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item continues a line of Whirlpool poor quality products that started about 20 years ago. They used to make good products, but no more. This refrigerator is so poorly designed that I fail to see how ANY licensed engineer had anything to do with it. Make sure you have a flashlight handy if you want to find anything in the freezer as there is NO light. The thermostat takes up half the space that could be used on the top shelf of the fridge. The only good thing about this is it the not the item we ordered and will be replaced with a Samsung unit in October.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey JSLPAL, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Freezer performance

    Rated 2 out of 5 stars

    Bad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it less than a year ago and it no longer cools.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied. Except one of my inside door storage units was broken. waiting to get that issue resolved as we speak

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and delivery and perfect size for the kitchen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good fridge for width

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fidge, loved the clear shelves and sliding meat drawer.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Whirpool Unit Fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frost issues and icicles in freezer then impacted integrity and spoiled food in main compartment. Not worth the headache.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ApplianceUpdate, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    2nd time is the charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst delivery ever but you guys followed up and sent a second email and they made everything right but I was supposed to receive compensation for the aggravation and no one ever called me seems kind of an empty promise but the second team at least installed the machine correctly I hope you’re fired the first guys

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Items haven’t been delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They haven’t delivered the items ... when will they be delivered?

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello FiorellaWashington, Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    would not recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was loud, I could hear it all over my basement and even up on the first floor. It ran constantly 24x7. I never heard it stop in the 2 weeks I had it. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new and it sounded like it needed something fixed

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey JoelM, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

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