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Customer Ratings & Reviews

Your price for this item is $809.99

Customer reviews

Rating 4.2 out of 5 stars with 313 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 18.2 Cu. Ft. Top-Freezer Refrigerator, frequently citing its excellent value and quiet operation. However, some users experienced issues with inconsistent temperature control and the lack of a freezer light. Positive feedback also highlighted the easy-to-clean shelves and energy efficiency. A few customers mentioned challenges with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 313 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and a must buy for almost anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My refrigirator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigirator and very roomy for a small refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. The condition wasn’t even that bad. I ordered and picked it up same day a half hour away from my normal store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was needed for a smaller kitchen space that limited the choices available. The refrigerator has glass shelves and door bins for storage.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Freezer Doesn't Work Properly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer won't get below 6°F. The freezer should be 0°F or below. The freezer door won't stay closed. Everytime the refrigerator door is closed the freezer door pops open. The construction on this 18.2 Cu. Ft. Whirlpool refrigerator is poor. The exterior side panels of the refrigerator are wavy and not flat and the insulation on the doors seem insufficient. The doors became cold to the touch which indicates that the cool air from the refrigerator and the freezer are being dissipated through the door which keeps the motor running constantly. We returned this model for the 20.5 Cu. Ft. Whirlpool model. The 20.5 works great.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey 5966, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool Refrigerator !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept putting off getting a new fridge... old one seemed to get revived every time I thought it was time... so happy I just finally made the trip to Best Buy !! Great deals and friendly sales people helped ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered with care in mint condition fast and on time The fridge is working great 3 months later, not a single complaint, the energy consumption is great too

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good basic refrigerator for a great price....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my garage and have not had very long. So far I don’t have any complains about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was delivered in a timely manner. Replaces a refrigerator I had in the family room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope it lasts 49 years like the last one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of noisy but seems to work fine. Pretty much exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a new refrig fast. The sales assoc helped me with my measuring tape and found a refrig that fit all my need and that could be delivered in a couple of days. It is working perfectly and looks good in my kitchen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Whirlpool refrigerator is not so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bottom door does not seal properly. The freezer door is not level with the top of the refrigerator. The compressor is too noisy.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! did not disappoint on what we were expecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality for the price, ease of use. Appearance Good

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    James

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator fits nicely into space available (slightly smaller than Kenmore refrigerator that it replaced). Adequate space inside, and adequate operation. Only negative is a bit more noise than desirable, but not a big thing.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Scratch and dent purchase. But at a discount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a refrigerator on short notice. The scratch and dent model I got was not perfect but it did the trick. Best Buy got me what I needed and in time. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay…so far…it’s only been a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s keeping stuff cold and doesn’t make excessive noise in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the service. They team were very professional .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dents on product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second fridge i ordered and it came damaged. I dont know if its the packaging or the delivery personnel. But i had to return both fridge. After waiting days for them and only to have them damaged, there was dents on the side and front door.

    No, I would not recommend this to a friend