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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 337 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and the ample interior space with convenient bins. Many customers find the size of the refrigerator perfect for their homes. However, some customers have expressed concerns about the freezer light and the limited functionality of the freezer shelf, which primarily accommodates the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 337 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ice cold in a jiffy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice neat clean look does what it should do. Very quit and didn't have any impact on my electric bill

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great simple refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to use as extra storage for drinks and big items that take up room! Easy to install and perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 1 out of 5 stars

    DO NOT BUY. It is a piece of junk.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Whirlpool 18.2 Cu. Ft. Top-Freezer Refrigerator WRT318FZDW and it was delivered on March 25th, 2020 and the freezer is not working properly. The temperature set to recommended by default, but last night I removed ice cream which I put in the freezer a week ago and found them to be soft. I had about $30 worth of ice cream (three different types) in the freezer and I had to throw them out. What a piece of junk. I should have paid more attention to other reviews before buying this junk.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey JimK, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    REFER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST, I USED TO WORK FOR THIS COMPANY WE WERE FRONT LINE IN QUALITY

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge for our staff lounge. Whirlpool quality as I expect and neat storage configuration options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect garage beer fridge. Plenty of space for drinks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator for a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,great delivery and set up. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge & price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge/freezer. Lots of room. Looks great. Just love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, reliability and good performance. Well done installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy purchase and delivery! Would definitely purchase there again!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had it long enough to tell longevity; but, as far, quiet and works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great brand to pick up!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand to pick up during these times! Our refurbished refrigerator only lasted 2yrs. So we decided to go to Best Buy and look for 1. Great Salesman helped us out couldn’t be happier!

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    okay if u need everything frozen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fridge is on the lowest setting and still freezes everything in the fridge. everything else seems fine but its freezing everything in the fridge.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey frozenveggies, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/2OMlTpQ WhirlpoolBrand

  • Cons mentioned:
    Freezer light

    Rated 2 out of 5 stars

    Freezer stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer stopped working 3 days after the 15 day return policy was up. It’s still under warranty through Whirlpool, but it’s a hassle you shouldn’t have to deal with after only 3 weeks.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI ST88, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great, very happy with it. Very spacious!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service and delivery people!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far! Great service and delivery people!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is spacious on the inside. The stainless steel is great. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator and delivery and set up was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, bought it for a family member and they were very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have more than 2 weeks with it,I'm very happy with it,is very simple to use.

    I would recommend this to a friend
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