Customer Ratings & Reviews

I bought this after our 20nyear old fridge started going bad. It's bigger than the old one which was nice because we have 3 people living here. Anyway, quick pros and cons Pros. 1. Large fridge. 2. Decent shelving. You can fit gallons of milk in the door if you need to as well as the middle and top shelf. 3. Cheese drawer slides left and right. Neat. 4. LED lighting. 5. Large freezer. Cons 1. The temperature control is kind of bad. We've had the fridge for a bit now and at full max cooling the freezer is at exactly 0F and the fridge is exactly 40F. That's not very promising. I would've considered that okay for the default setting (it's a little touch panel with 5 settings, 3 recommended), but at maximum? I'm not entirely sure what to do about it. We don't have a space to put our food in order to do a refund, replacement, or an exchange. We intentionally bought a top freezer refrigerator because one would assume that they would've figured that out by now, given how old the design is. I will likely reach out to best buy for an exchange on my purchase for something a little better, but I'm disappointed in Whirlpool. This is the same fridge design your great grandparents used. How did it manage to get worse? Anyway, 2 stars from me. Nice looking fridge with good space, decent customization, and some fun little features. Minus 3 stars because my food might rot if it gets too warm in the kitchen. Fridges are a pain to replace and install.

Pretty good product. Quiet. No light in the freezer. Ice maker sold separately.

This is the second Whirlpool refrigerator that I have purchased and the previous one was over 20 years old. Although they are the same height/length, this refrigerator is lower than the last one. The freezer is lower and you have to bend over to see in the refrigerator. I do like the spacious freezer. The refrigerator shelves are glass and in the door they are heavy plastic and very sturdy. I like the design. It' very quiet so the pros out weigh that one con.

New Refrigerator with top freezer is a replacement for a very old refrigerator. We realized we were purchasing a "vanilla" model but it is larger with more good details than what we had. The cooling is excellent. It is fairly quiet. So from our standpoint price versus quality we would say it was a very good purchase.

Great basic refrigerator Price was right as an open box item.Nothing was wrong with the frig. Only comment is that it hums loudly constantly Delivery as promised ,on time and very nice delivery guys

I traded my new GE top freezer refrigerator because the refrigerator part was not getting cold enough. Best Buy was great about allowing me to return it. I picked out Whirlpool top freezer refrigerator. It is a bit larger than the GE i had. It is quiet and keeps everything nice And cold. And the Whirlpool was on sale, so i got money back.

I own this refrigerator for two months now. It replaces my 18 yrs old similar model. Before I bought I did an extensive research and read all reviews. Contrary to the some negative reviews this refrigerator is very silent and both fridge and freezer sections cool very well. My only criticism is bottom vegetable & fruit drawers are way too small. My previous refrigerator was a little bit smaller in its capacity but had really big and useful drawers. But this has larger freezer and fridge. I did not install an ice maker so I can't testify to its performance. Overall I am very happy with this refrigerator's performance so far. BestBuy service was very good and on time. They also promptly reversed the doors at my request.

A fine fridge at a fine price! Quiet, with lots of shelves and storage space in the door.

I like this refrigerator a lot! It is very spacious inside. I love the simple, clean look. I gave it only four stars because the gasket doesn’t fit as I think it should and the door handle was broken when the refrigerator was delivered. Other than that, I like it a lot!

Our Kenmore refrigerator died during the power surges that accompanied Hurricane Beryl’s outages. (Thank you, CenterPoint Energy!) So, we were desperate to buy a new refrigerator asap and did not have six weeks (yes, six weeks) to wait to receive the one we truly wanted. Whirlpool is well-rated by Consumer Reports, a resource I have trusted for many years, so it was a buyable option. It was not our first choice, but our first choice meant a six-week wait. We purchased ours without an ice maker because we rarely use ice. We have no problem with making ice with the modern silicone molds when we need it. Plus, the freezer without the automatic ice maker has a lot more space for the things we want to keep frozen. My better half especially likes the layout of the drawers in the fridge and the shelves on the door. I like that the crisper and meat drawers are more in the middle and not at the very bottom the way our previous unit were. The bottom door shelf can manage a full half gallon of milk standing up – another feature that I like and that we have not had before. The fit and finish of the inside is excellent. Everything appears to be top quality. The exterior is the fingerprint resistant type. It is not great but it is certainly functional. The temperature controls are easy to read and to use – a big plus. My wife had difficulty with the controls on our previous fridge. Our big unpleasant surprise was to learn that there was no light in freezer section of this model. It never occurred to us that any company would manufacture a refrigerator/freezer without a light in the freezer section. It would be like selling a vehicle without a cabin light. This is a serious strike against this model in my opinion. Other than that one issue, however, we believe that this model will serve us well and faithfully for years to come.

This is a very basic and no frills Top-Freezer Refrigerator unit. It does the job when you are looking for an applicance without any frills. No water, no ice--just function. The unit has plenty of space inside, and the freezer has one wire shelf in it. The wire shelf is a bit flimsy, so be sure not to load it with too much weight. The unit has temperature controls for the freezer and the refrigerator. Although the unit is a little bit noisier than some of the more expensive models, the noise level is not bothersome. Overall, the unit functions well and meets the needs of a homeowner on a tight budget looking for a basic and inexpensive appliance.

I am very happy with this refrigerator. The freezer is big and has lots of room, and the fridge is nice; it keeps things cold; I needed to turn it down a notch. It tends to freeze my produce on the recommended setting; I'm okay with that.

Compact , works great. Love the shelving in the freezer. Plenty of room for a family of three. Easy to keep clean despite the light color.

We bought a house with a fridge included with the contract, however just around Christmas, it died on us. We definitely weren't up for Christmas shopping and fridge shopping! We went to Best Buy and it was the easiest Fridge shopping ever! We were able to get one a little larger than the one that was originally there and I love that I can put my gallons of milk in the door. The light that's inside is nice too, not too bright or anything. I wish that there was a light in the freezer too, but the space that I traded for was worth it! Runs quietly also!

I love this frigerator. It has a lot of room and it works very good. I am very pleased I have it set on the recommended position both for the freezer and the refrigerator and my sodas are nice and cold. Everything is perfect

I love my fridge. Got a great sale price. It’s very spacious both fridge and freezer. Installation was quick and the gentlemen who delivered and installed did an excellent job and explained how the settings worked. The gentleman that helped me purchase this fridge was one of the best customer sales reps I’ve ever met. I will be going to this particular site for any future purchases. :D

A great roomy refrigerator for a standard family of four or five people. It works great and kind of quite compare to my old one of the same size. Make sure your doors have enough room to let the delivery guys bring it in. For the price i got it was not right or pandemic was the reason of high price but search online ahead of time before you buy.

Purchased 2cof these, 1 for my home & 1 for my boyfriend's home. Installed almost 5 months ago. Both seem to be working excellent so far. Nice & simple. Good design, practical. Keeps the food cold & the freezer keeps it frozen. Win win! Great for the lower cost.

Refridgerator is a good medium size, cools well, however the freezer for sags almost touching handles with the lower handle right out of the box, I had a repair man in days after purchase, he said it's good enough, I feel it will rub in the future

Exelent refrigerator, spacious, we love the drawers for vegetables easy to use