Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3511 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,511 reviews
  • Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Simple inexpensive refrigerator.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This very basic refrigerator (no ice maker or water dispenser) has been serving us well for three weeks. There was an issue with part of refrigerator door gasket not contacting the gasket. This noticed a few days after delivery (bottom of door) but was quickly resolved by Geek Squad agent. We are well satisfied with performance to date. The one (missing) feature I didn't notice when viewing refrigerator in Best Buy store is no light in the freezer. Generally not an issue as room lighting is most times sufficient. I only noticed when searching for snack at night with no lights in on in basement location. We are hoping by having limited "technology" this machine will be more reliable than our "all the bells & whistle" Whirlpool product that continues to have electronics issues.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Great refrigerator; plenty of space!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic refrigerator. I didn't want a lot of extras, and this meets my needs perfectly! It has plenty of space in both the refrigerator and freezer sections. The only extra thing that would have been nice is a light in the freezer, but that is not a necessity. Great product!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Great overall refrigerator!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good,,except for lacking a freezer light, which I read in reviews. What I didn't read was that the doors don't close shut unless they're pushed hard. This can be a problem with food spoiling. It's kind of annoying & I wish there was a fix for it. Can the doors be adjusted?

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Couldn't ask for more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my parents old fridge and it perfect, very spacious, quiet and free shipping. For the price it was good because Best Buy price match online pricing too, well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ref. Working very well. Temperature preserves the freshness of the food longer.Very satisfied with rhis purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    White Whirlpool Fridge Top Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is a nice size and the shade of white is nice and bright. The reason I rated the quality at 3 stars is because this refrigerator is larger, yet lighter than the one I replaced. It feels cheaper than the one I replaced. It is also noisy, the motor has a humming sound. Otherwise, it is great because I have a very tight space (height) and I can only have this style of fridge. I LOVE the capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product/EH Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works exactly as I had figured it would. It's not five stars because of the service deluvery. The guys dropped off the refrigerator, but told me I had to mount the handles myself. I thought that was included. So that was sort of a pain. But that's not the refrigerators fault.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    All You Need From A Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a standard fridge that has a good amount of storage space in both the fridge and freezer, this is the fridge to buy. My house was built in the 40's, my kitchen isn't big enough for most modern day refrigerators. This fit perfectly in my kitchen and I still have more storage space than I need.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality fridge/freezer combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very spacious freezer and refrigerator at this price point. Keeps food at desired temperature level even though it is located in our garage. Best Buy delivery and set-up was efficient and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Tons of space

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has ample amount of space to store items. The storage areas on the door are wide and have enough depth to store larger items (i.e. gallon of milk). The only suggestion I would have is for the freezer to include adjustable rack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Roomy & Convenient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent this Whirlpool refrigerator to my sister's home. It was the perfect fit in a hard to deliver/access situation. The adjustable shelves are so convenient and easy to clean! The Geek Squad installers delivered this perfect product in a perfect fashion!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Excellent refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good basic refrigerator. Plenty of room. It's being used as a second refrigerator, but since the main refrigerator quit it's my main refrigerator. It handles that well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    White Whirlpool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator so far. We wanted white which is hard to come by these days so we’re glad to get this Whirlpool. It fits our space perfectly and holds all our food very nicely. It’s easy to see on all the shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Nice for a small family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my French door refrigerator. The French door was great when my kids were home but now with just myself and my husband we didn’t need a huge fridge so this smaller one is great. Lots of places to shelves and bins and nice size freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new refrigerator when our old side by side died. We decided to look into a standard refrigerator and was a bit limited in space. I like the fact the shelves are sturdy instead of the old wire racks. The freezer is ample enough for a couple or small family. This is a really good refrigerator for the price and size. Quiet too!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great second unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was purchases as a secondary unit to be put in our basement. It works great and gives us the additional space we need for larger cakes and platters when having parties and gatheings at our home.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Whirlpool Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall we like the Fridge, the Fingerprint resistant is hard to keep clean, it does get smudges. Not exactly what we thought but the fridge it self is standing up to our expectations

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    great refrigerator

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator & fits well in the space I have. Easy to see what is available as refrigerator is deep. Plenty of space for food & the door shelves are excellent. The price was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Pleased with my purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used the freezer for a month, but really like the efficiency, capacity, and quietness. Purchased the refrigerator as an extra unit for the garage and it serves the purpose very well.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Good value.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this refrigerator. Quiet good value. Did not realize the absence of a light in the freezer would make finding items harder. Door required lubricating to stop it sqeaking.

    I would recommend this to a friend