Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3513 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,513 reviews
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is the refrigerator you need. Perfect size inside and out. Plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Essential Capacity Fridge

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A "no frills" fridge with decent capacity and shelving without all the unneeded pricey extras. Maybe not the quietest model, but not as loud as an aged and failing ~15-yr old model we had to replace with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big capacity and easy to use. Got the optional ice maker. Keeps things very cold.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in an apartment and the fridge fit perfectly. It runs very quiet and I love the sliding drawer. Excellent storage in Fridge and Freezer. I love this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fit for the Job

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this fridge for 22 months , it has been working contnously with no troubles so far. Both the fridge and freezer keep food refrigerated within the required temperature ranges.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect FIT for small space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised by inside capacity, shelving options & temp controls. Great price & reasonable delivery window. Drivers were to the MINUTE. KUDOS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Scott

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were very happy with this item. Looks nice and works great. Nice size and ice maker works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needing a frig for a house I was renting. I didn't need anything overly priced. This frig fit the bill. After getting this item, it turned out to be more than what I was expecting. The freezer works great and the frig part keeps everything cool. My only complaint is that it does not have an ice maker but that was not a deal breaker for the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    New Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it's supposed to do! the size is just right for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Quiet and keeps everything at the temperature you want.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old fridge, extremely a happy Cust with this new fridge. Excellent price and great space for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator. Your delivery team needs work. The day of the delivery I was given the window of 1;30 to 5;30 PM they showed up at 11AM. I was not home. It took another week before I could get my refrigerator. This is not acceptable. The first crew could not speak English & I don't think they could read either. The second delivery crew were excellent!! You should not send out a crew that can't speak English or read it. At least one of them should be able to speak English & read it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new fridge.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for all that extra 'stuff' we just had to have in the house. I love that the shelves are wide enough to hold two trays, big casseroles, cakes, for those busy times. And it certainly keeps everything cold. What more could you want? I can store ice cubes for company in advance, if I need to in the freezer. Plenty of door and veggie shelving too. Definitely would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Lots of room. Even got a second one in the stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool is a winner!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a reasonable size for an apartment or a small house. It has been very consistent in temperature keeping our cold things cold. The freezer works great. We have experienced some newer brands in recent years and were profoundly disappointed. This Whirlpool is wonderful!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great. Has plenty of room and runs very quietly. Have not had any problems with it and would recommend it highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fidge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, keeps everything nice as cold. Runs very quietly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own this refrigerator for two months now. It replaces my 18 yrs old similar model. Before I bought I did an extensive research and read all reviews. Contrary to the some negative reviews this refrigerator is very silent and both fridge and freezer sections cool very well. My only criticism is bottom vegetable & fruit drawers are way too small. My previous refrigerator was a little bit smaller in its capacity but had really big and useful drawers. But this has larger freezer and fridge. I did not install an ice maker so I can't testify to its performance. Overall I am very happy with this refrigerator's performance so far. BestBuy service was very good and on time. They also promptly reversed the doors at my request.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is spacious! And reasonably priced happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our garage. Works great. Would recommend. Good price.

    I would recommend this to a friend